Arabic-Speaking Luxury Lifestyle Concierge

Quintessentially; Dubai; On-site; AED 150,000 - 270,000; Full time

Job summary

Quintessentially Dubai is seeking a Lifestyle Manager to handle requests and CRM administration for our most valuable Members. You will assist with restaurant reservations, chauffeurs, theatre tickets, hotel bookings, and access to sold-out events, sourcing exclusive items, and arranging unique experiences.

Ideal candidates have a hospitality or luxury-brand background, fluency in English, Arabic and French, and a passion for exceptional customer service.

Qualifications

• Preferred background: Hospitality / Luxury brands / Executive Assistant to a senior manager / UHNW Individuals Servicing.
• Excellent written & oral communication skills in English, Arabic and French.
• Exceptional attention to detail.
• Creative problem solving.
• Ability to work towards strict deadlines and under pressure.
• Passionate about customer service.
• Strong work ethics.

Responsibilities

• Providing excellent customer service to Members over the phone and in person
• Conducting research and putting together proposals
• Liaising with suppliers on behalf of Members
• Maintaining accurate log of Member data in CRM
• Representing Quintessentially at networking events
• Meeting individual and team KPIs

Skills

Hospitality background

Languages: English

Languages: Arabic

Languages: French

Customer service

Attention to detail

Creative problem solving

Deadline-driven

Job description

Quintessentially Dubai is seeking a Lifestyle Manager to handle requests and CRM administration for our most valuable Members. You will assist with restaurant reservations, chauffeurs, theatre tickets, hotel bookings, and access to sold-out events, sourcing exclusive items, and arranging unique experiences.

Ideal candidates have a hospitality or luxury-brand background, fluency in English, Arabic and French, and a passion for exceptional customer service.