Job Title Lifestyle Manager
Location: Dubai UAE
About the Role
We are seeking a highly organized and client-focused Lifestyle Manager to deliver premium concierge and lifestyle management services to high-net-worth individuals. The role involves managing client requests curating personalized experiences and ensuring exceptional service standards across travel hospitality events and day-to-day lifestyle needs.
Key Responsibilities
- Client Relationship Management: Build and maintain strong relationships with high-net-worth client preferences expectations and lifestyle personalized recommendations and tailored high levels of client satisfaction and retention.
- Lifestyle & Concierge Services: Manage a wide range of client requests including travel dining events and luxury reservations bookings and exclusive access to venues and end-to-end planning for events trips and special prompt and efficient service with attention to detail.
- Vendor & Partner Coordination: Develop and maintain relationships with luxury service providers hotels restaurants and preferred rates and exclusive offers for service providers meet quality and brand source new partners to enhance service offerings.
- Operations & Service Delivery: Ensure seamless execution of all client requests and urgent and last-minute requests with accurate records of client preferences and service confidentiality and discretion in all client interactions.
- Problem Solving & Service Recovery: Address client concerns or service issues promptly and solutions that exceed client smooth resolution of any service-related challenges.
- Reporting & Coordination: Maintain detailed documentation of client interactions and services reports and updates for management when with internal teams to ensure service service quality and continuously improve processes.
Qualifications & Experience
Bachelors degree in Hospitality Management Business Administration or a related field.47 years of experience in concierge services luxury hospitality or lifestyle working with high-net-worth individuals or premium clientele is preferred.
Key Skills & Competencies
- Excellent customer service and interpersonal skills
- Strong organizational and multitasking abilities
- High level of discretion and confidentiality
- Strong network within luxury hospitality and lifestyle services
- Problem-solving and decision-making capabilities
- Excellent communication and coordination skills
What We Offer
- Competitive salary and benefits package
- Opportunity to work with premium clientele
- Professional and collaborative work environment
- Exposure to luxury lifestyle and concierge services