Arabic-Speaking Customer Service Pro – Gulf Market

Dr Nutrition LLC; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

Dr Nutrition LLC in Dubai is seeking a dynamic Customer Service Representative to be the first point of contact for clients. The ideal candidate has at least 2 years of experience in the Gulf market, is fluent in Arabic, and possesses strong communication and problem-solving skills.

You will handle inquiries, provide product and policy information, maintain records, collaborate with other departments to resolve issues, and contribute to customer satisfaction and reporting on interactions and

Qualifications

• Minimum 2 years of customer service experience in Gulf market.
• Fluent in Arabic; strong communication and problem-solving skills.
• Proficient in Excel and Microsoft Office; able to multitask.

Responsibilities

• Handle customer inquiries, complaints, and requests through various communication channels.
• Provide accurate information about products, services, and company policies.
• Maintain and update customer records in the system.
• Collaborate with other departments to resolve customer issues efficiently.
• Ensure customer satisfaction and build long-term relationships.
• Prepare regular reports on customer interactions and feedback.

Skills

Arabic language

Excellent communication

Interpersonal skills

Pressure management

Education

Bachelor's degree

Certifications

Tools

Excel

Microsoft Office

Job description

Dr Nutrition LLC in Dubai is seeking a dynamic Customer Service Representative to be the first point of contact for clients. The ideal candidate has at least 2 years of experience in the Gulf market, is fluent in Arabic, and possesses strong communication and problem-solving skills.

You will handle inquiries, provide product and policy information, maintain records, collaborate with other departments to resolve issues, and contribute to customer satisfaction and reporting on interactions and