Arabic-Speaking Customer Care Specialist - Dubai

Dr Nutrition UAE; Dubai; On-site; AED 45,000 - 78,000; Full time

Job summary

Dr Nutrition UAE in Dubai is seeking a Customer Service Representative to join our team. You will be the first point of contact for clients, handle inquiries, provide information, and ensure a smooth customer experience.

The ideal candidate has at least 2 years of Gulf market experience, is fluent in Arabic, and possesses strong communication and problem-solving skills. You will collaborate across departments to resolve issues and maintain accurate records.

Qualifications

• At least 2 years of Gulf market customer service experience.
• Proficient in Arabic.
• Degree or relevant certifications.
• Strong Excel and Microsoft Office skills.
• Excellent communication and interpersonal abilities.
• Ability to work under pressure and multitask.

Responsibilities

• Handle customer inquiries, complaints, and requests through various communication channels.
• Provide accurate information about products, services, and company policies.
• Maintain and update customer records in the system.
• Collaborate with other departments to resolve customer issues efficiently.
• Ensure customer satisfaction and build long-term relationships.
• Prepare regular reports on customer interactions and feedback.

Skills

Customer service

Arabic

Excel

Microsoft Office

Communication

Multitasking

Education

Bachelor degree or relevant certs

Tools

Microsoft Excel

Job description

Dr Nutrition UAE in Dubai is seeking a Customer Service Representative to join our team. You will be the first point of contact for clients, handle inquiries, provide information, and ensure a smooth customer experience.

The ideal candidate has at least 2 years of Gulf market experience, is fluent in Arabic, and possesses strong communication and problem-solving skills. You will collaborate across departments to resolve issues and maintain accurate records.