Admin Sales Support

DAMAH Middle East FZE; Ajman; On-site; AED 50,000 - 70,000; Full time

Job summary

DAMAH Middle East FZE in Ajman seeks an Admin Sales Support to bridge sales, customers, suppliers and internal teams. You will maintain quotations, orders, contracts and customer databases, ensuring accuracy and timely processing.

Key tasks include drafting proposals, processing POs, invoices and delivery notes, coordinating with logistics, handling inquiries, onboarding and basic KYC, and supporting after-sales resolution with a customer-centric approach.

Qualifications

• Must have high school diploma; associate or bachelor's in business-related field preferred.
• Strong written and verbal communication skills are essential.
• Excellent attention to detail and organizational abilities are required.

Responsibilities

• Prepare and format sales quotations, proposals, and draft contracts.
• Process customer purchase orders, invoices, delivery notes, and credit notes.
• Track order statuses and coordinate with logistics/warehouse for timely delivery.
• Answer inbound inquiries via phone and email; assist with onboarding and KYC checks; handle after-sales queries.

Skills

Clear communication

Attention to detail

Multitasking

Education

High school diploma

Associate's or Bachelor's in Business Administration/Marketing

Tools

Microsoft Office Suite

CRM systems / ERP software

Job description

Job Description:

Job Summary

The Admin Sales Support acts as the main bridge between sales representatives, customers, suppliers, and internal departments (such as finance and logistics). The role ensures that quotations, orders, contracts, and customer databases are accurately maintained.

Key Responsibilities

Sales Support & Documentation:

• Prepare and format sales quotations, proposals, and draft contracts.
• Process customer purchase orders (POs), invoices, delivery notes, and credit notes.
• Track order statuses and coordinate with logistics or warehouse teams for timely dispatch and delivery.
• Request quotations (RFQs) from suppliers and assist with price comparisons.

Customer & Vendor Communication:

• Answer inbound customer and vendor inquiries via phone and email.
• Assist with customer onboarding, KYC (Know Your Customer) checks, and pre-qualification registrations.
• Handle after-sales queries, follow-up calls, and complaint resolution.

Preferred Qualifications & Skills

• Education: High school diploma required; an associate's or bachelor's degree in Business Administration, Marketing, or a related field is preferred.

Technical Skills:

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Working knowledge of CRM systems and ERP/accounting software

Soft Skills:

• Strong written and verbal communication skills.
• High attention to detail and strong organizational/multitasking abilities.
• Customer-centric and proactive problem-solving mindset.