Job Overview
To provide efficient executive and administrative support to the CEO while supporting the People Culture function in delivering a well-organized employee-focused workplace The role combines executive coordination office administration employee engagement HR operations support and document management to ensure smooth day-to-day operations and a positive employee experience strong
1 Office Management
- strong Oversee daily office operations to ensure an organized professional and well-maintained working environment
- strong Supervise and coordinate cleaning staff ensuring office cleanliness and hygiene standards are maintained
- strong Monitor office supplies stationery and consumables including inventory management replenishment and procurement coordination
- strong Coordinate office maintenance repairs and facility-related requests with the relevant teams and service providers
- strong Manage the issuance tracking and retrieval of employee access cards in coordination with the relevant departments
- strong Address day-to-day administrative requirements and provide operational support as needed
- strong Undertake additional administrative responsibilities as they arise
2 People Culture Support
2 1 Employee Engagement
- strong Support the planning coordination and execution of employee engagement initiatives internal events recognition programs and cultural activities
- strong Coordinate employee communications and logistical arrangements related to engagement initiatives
- strong Support initiatives aimed at strengthening employee experience collaboration and workplace culture
- strong Gather employee feedback and assist in tracking participation and engagement outcomes
2 2 Employee Relations
- strong Serve as an initial point of contact for routine employee inquiries and People Culture-related requests
- strong Support the coordination and follow-up of employee concerns requests and workplace matters escalating sensitive issues when necessary
- strong Assist in maintaining positive employee relations through timely communication responsiveness and consistent follow-up
- strong Ensure employee matters are handled professionally and confidentially
2 3 HR Administration Documentation
- strong Assist in preparing and issuing employee letters certificates and standard HR correspondence subject to the required approvals
- strong Maintain accurate and organized employee documentation and records
- strong Oversee the structure organization and upkeep of the HR Shared Folder ensuring documents are properly categorized named updated and archived
- strong Support document control practices including version management filing retrieval and confidentiality
- strong Coordinate with the People Culture team to ensure employee records and documentation remain complete and accessible to authorized personnel
2 4 Payroll Benefits Coordination
- strong Provide administrative support for monthly payroll preparation including collecting organizing and verifying relevant payroll inputs
- strong Assist in following up on payroll-related inquiries discrepancies and required documentation in coordination with the responsible team
- strong Follow up on employee medical insurance matters including enrollment renewals additions deletions and employee inquiries
- strong Coordinate with insurance providers brokers and internal stakeholders to ensure timely processing of insurance-related requests
- strong Maintain appropriate records and follow up on pending benefits-related matters
2 5 Employee Uniform Management
- strong Manage and maintain employee uniform inventory including stock availability issuance and replenishment
- strong Coordinate uniform requirements for new and existing employees
- strong Maintain accurate records of uniform distribution and stock movement
- strong Liaise with suppliers and relevant departments regarding uniform orders and deliveries
3 General Responsibilities
- strong Ensure timely follow-up and completion of assigned tasks across both administrative and People Culture functions
- strong Maintain a high standard of professionalism confidentiality accuracy and responsiveness
- strong Coordinate effectively with internal departments external service providers and employees
- strong Identify opportunities to improve administrative processes documentation practices and employee services
- strong Support additional People Culture and executive office initiatives as required
4 Key Performance Expectations
- strong Performance will be assessed based on strong Office Operations strong Consistent office readiness availability of supplies and timely resolution of maintenance requests
- strong Employee Engagement strong Effective coordination and execution of planned engagement initiatives
- strong HR Documentation strong Accuracy completeness organization and accessibility of HR records and shared folders
- strong Payroll Benefits Support strong Timely submission of inputs and follow-up on payroll and medical insurance matters
- strong Employee Services strong Responsiveness professionalism and timely resolution or escalation of employee requests
- strong Inventory Control strong Accurate tracking and effective management of uniforms and administrative supplies
5 Role Boundaries
Accountability strong The position is responsible for coordination execution administrative support and follow-up within its assigned scope Final approvals and decisions relating to payroll employee relations HR policies financial commitments and contractual matters remain with the designated management or authorized department heads The role is expected to work closely with the CEO People Culture team Finance IT and other departments to ensure efficient operations and a consistent employee experience Bachelor's DegreeArabic SpeakerMandatory Office Management & HR Generalist Experience