People & Culture Coordinator

SO/; Ras Al Khaimah; On-site; AED 60,000 - 80,000; Full time

Job summary

SO/ is seeking an HR Administration professional to support daily HR operations in Ras Al Khaimah. You will prepare contracts, maintain records, coordinate onboarding, manage leave, assist payroll, generate reports, and drive employee engagement.

Responsibilities include ensuring data accuracy, confidentiality, and compliance with local labor laws, while partnering with departments to foster a collaborative hospitality-focused workplace culture.

Qualifications

• High School diploma or equivalent.
• Additional qualification in HR, Business Administration, or related field.
• Previous experience in HR coordination or administrative support, preferably in hospitality.
• Strong organizational skills with attention to detail and accuracy.
• Proficiency in Microsoft Office Suite; familiarity with HRIS is an advantage.
• Excellent interpersonal and communication skills with a service-oriented mindset.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• High level of confidentiality, integrity, and professionalism.

Responsibilities

• Prepare and process HR documentation including employment contracts and memos.
• Maintain up-to-date employee information in HR systems.
• Coordinate onboarding for new hires including orientation and documentation collection.
• Track and record employee leave, absences and attendance; coordinate with payroll.
• Assist in organizing employee activities, events and wellness programs.
• Ensure adherence to company policies, labor laws and regulations.
• Provide administrative support for payroll processing by submitting necessary documentation.
• Generate regular HR reports and submit to the Manager.
• Respond to employee queries regarding HR policies, benefits and procedures.

Skills

Organizational skills

Attention to detail

Interpersonal skills

Time management

Multitasking

Confidentiality

Communication skills

Education

High School diploma or equivalent

HR or Business Administration qualification

Tools

Microsoft Office Suite

HRIS

Job description

HR Administration

Prepare and process HR documentation such as employment contracts transfer letters and memos Ensure proper filing and recordkeeping of all employee documents in physical and digital formats

Employee Records

Maintain up-to-date employee information in HR systems and ensure compliance with data protection and confidentiality policies

Onboarding Coordination

Facilitate the onboarding process for new hires including orientation scheduling welcome kits and documentation collection

Leave Management

Track and record employee leave absences and attendance Coordinate with payroll for timely submission of leave and attendance reports

Employee Engagement

Assist in organizing employee activities events and wellness programs Support internal communications and engagement initiatives

Compliance

Ensure adherence to company policies labor laws and regulations Assist in updating and communicating HR policies and procedures

Payroll Support

Provide administrative support for payroll processing by submitting necessary documentation and verifying employee information

Reporting

Generate regular HR reports such as headcount turnover and training completion and submit them to the Manager

People amp Culture Communication

Act as a point of contact for employee queries regarding HR policies benefits and procedures Respond promptly and professionally

Collaboration

Work closely with all departments to support HR needs and contribute to a collaborative and inclusive workplace culture High School diploma or equivalent; additional qualification in Human Resources, Business Administration, or related field is a plus.Previous experience in HR coordination or administrative support, preferably in the hospitality industry.Strong organizational skills with attention to detail and accuracy.Proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with HR Information Systems (HRIS) is an advantage.Excellent interpersonal and communication skills with a service-oriented mindset.Ability to manage multiple tasks efficiently in a fast-paced environment.Strong time management and problem-solving abilities.High level of confidentiality, integrity, and professionalism.