Account Manager (Arabic Speaker) - Al Ain

Delivery Hero; Al Ain; On-site; AED 89,000 - 134,000; Full time

Benefits offered by this job

Comprehensive healthcare

Competitive salary

Job summary

Delivery Hero in the United Arab Emirates is seeking a driven Sales Associate to manage restaurant partnerships and drive growth on the Talabat platform. You will review accounts, renew contracts, and optimize menu content while promoting brand initiatives across partners.

Ideal candidates have 2–4 years of relevant experience, strong negotiation and data analysis skills, and reside in or be willing to relocate to Al Ain. Full-time role with opportunities in a dynamic, international environment.

Qualifications

• Bachelor's degree in any discipline.
• 2–4 years of experience in a similar role.
• Able to analyze data and craft solutions.
• Residency in or relocation to Al Ain is a must.

Responsibilities

• Conduct business reviews with accounts to identify opportunities for revenue growth.
• Maintain continuous relationships with clients/restaurants.
• Provide excellent service to resolve operational issues between restaurants and Talabat.
• Ensure restaurant menus are up to date.
• Optimize restaurant content and delivery times.
• Renegotiate commission rates and renew contacts.
• Manage brand promotions: banners, brand menus, and newsletters.
• Generate coupons/promotions from existing restaurants.
• Promote Talabat brand promotions visually to clients/restaurants.
• Encourage digitalization: backlinks, splash pages, white-label options, Facebook button.
• Encourage subscription to online payment gateway.
• Coordinate with restaurants to ensure live status on Talabat and troubleshoot issues.
• Maintain records of sales, follow-ups, expenses, and promotion impact.
• Prepare vendor analyses and account management reports.

Skills

Relationship building

Negotiation

Sales analytics

Communication skills

Customer service

Education

Bachelor's degree in any discipline

Job description

• Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue profitability and market share.

• Maintain continuous business relationship with clients/ Restaurants.

• Provide excellent service and support in order to build strong relationship and resolve operational issues between clients/ restaurant and company.

• Make sure that the menus of the clients are up to date at all times.

• Optimize the restaurant content (MOA Delivery time).

• Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer.

• Advertisement sales: -Acquiring and maintaining pictures from brand menus branding Talabat stickers at restaurants banners and newsletter.

• Generating food coupons promotions and vouchers from existing restaurants.

• Convince clients / restaurants for brand promotion of Talabat pictures.

• Transmission method optimization: -Convincing clients / restaurants to implement track order feature and changing the transmission method to WLA.

• Convince the restaurant to go for digitalization (Backlinks Splash pages White-label Facebook button).

• Encourage restaurant to subscribe for the online payment gateway.

• Coordinate with the restaurant if restaurant is live or active on the Talabat website checking and resolve the reason such as shutting down or stopped delivery.

• Maintain accurate records of all sales and prospecting activities including:

  • Closed sales

  • Follow-up activities

  • Sales expense report

  • Increased sales report after placing promotion voucher and coupons

  • Vendor analysis sheet

  • Account management report

Qualifications

• Bachelors degree in any discipline.

• From 2to 4years of experience holding the same title or relevant

• Able to analyze data and sales statistics and curate a solution

• *Residency in or relocation to Al Ain is a must*

• Excellent Communication & Negotiation skills.

• Customer Oriented.

• Adaptability & Flexibility.

Additional Information

• Working within Talabat means access to the worlds leading perks and benefits including:

  • Vibrant dynamic & international workplace.

  • Building the fastest growing largest and most valuable network of online food ordering services in the world and more.

  • Challenging and fulfilling steep learning curve.

  • Opportunity to be a value-adding contributor to this fast-growing global company.

  • Working with diverse cross-cultural teams from over 45 nationalities.

  • Company events cultural and sports events.

  • Comprehensive healthcare.

  • Competitive salary.

Remote Work

No

Employment Type

Full-time