Account Manager - Arabic Speaker

Delivery Hero; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading online food service company in Sharjah is looking for a Business Development Executive to manage client relationships, analyze sales data, and ensure restaurant engagement on the platform. Key responsibilities include conducting business reviews, providing support, and optimizing restaurant performance. Candidates must have a Bachelor's degree and 2-4 years of relevant experience, with fluency in Arabic required. The company offers a dynamic workplace with competitive salary and comprehensive benefits.

Benefits

Vibrant dynamic international workplace

Comprehensive healthcare

Competitive salary

Company cultural and sports events

Qualifications

• 2 to 4 years of experience in a similar role.
• Ability to analyze data and sales statistics and curate solutions.
• Customer-oriented with strong negotiation skills.

Responsibilities

• Conduct business reviews with accounts to identify opportunities.
• Maintain business relationships with clients/restaurants.
• Provide excellent service and support to resolve issues.
• Ensure restaurant menus are up to date.
• Optimize restaurant content and commission rates.
• Coordinate and manage restaurant participation on the platform.

Skills

Fluency in Arabic

Excellent Communication & Negotiation skills

Data analysis

Customer Oriented

Adaptability & Flexibility

Education

Bachelor's degree in any discipline

Job description

• Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue profitability and market share.

• Maintain continuous business relationship with clients/ Restaurants.

• Provide excellent service and support in order to build strong relationship and resolve operational issues between clients/ restaurant and company.

• Make sure that the menus of the clients are up to date at all times.

• Optimize the restaurant content (MOA Delivery time).

• Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.

• Advertisement sales: Acquiring and maintaining pictures from brand menus branding Talabat stickers at restaurants banners and newsletter.

• Generating food coupons promotions and vouchers from existing restaurants.

• Convince clients / restaurants for brand promotion of Talabat pictures.

• Transmission method optimization: Convincing clients / restaurants to implement track order feature and changing the transmission method to WLA.

• Convince the restaurant to go for digitalization (Backlinks Splash pages Whitelabel Facebook button).

• Encourage restaurant to subscribe for the online payment gateway.

• Coordinate with the restaurant if restaurant is live or active on the Talabat website checking and resolve the reason such as shutting down or stopped delivery.

• Maintain accurate records of all sales and prospecting activities including:

  • Closed sales

  • Followup activities

  • Sales expense report

  • Increased sales report after placing promotion voucher and coupons

  • Vendor analysis sheet

  • Account management report

Qualifications

• Bachelors degree in any discipline.

• From 2to 4years of experience holding the same title or relevant

• Able to analyze data and sales statistics and curate a solution

• Fluency in Arabic is a MUST

• Excellent Communication & Negotiation skills.

• Customer Oriented.

• Adaptability & Flexibility.

Additional Information

• Working within Talabat means access to the worlds leading perks and benefits including:

  • Vibrant dynamic & international workplace.

  • Building the fastest growing largest and most valuable network of online food ordering services in the world and more.

  • Challenging and fulfilling steep learning curve.

  • Opportunity to be a valueadding contributor to this fastgrowing global company.

  • Working with diverse crosscultural teams from over 45 nationalities.

  • Company events cultural and sports events.

  • Comprehensive healthcare.

  • Competitive salary.

Remote Work

No

Employment Type

Fulltime