Account Manager

Peergrowth Consultancy Co.; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Peergrowth Consultancy Co. is seeking an Account Manager to manage client relationships and drive business growth in the UAE. You will act as the primary liaison for assigned accounts and align internal teams to meet client objectives while identifying revenue opportunities.

The role requires strong communication, strategic account planning, and the ability to coordinate cross-functionally to ensure timely delivery and client satisfaction. UAE experience is essential.

Qualifications

• Must hold a Bachelor's degree in Accounting.
• ACCA/CPA/CA qualifications are advantageous.
• Minimum 5 years accounting and payroll experience.
• At least 5 years UAE work experience.

Responsibilities

• Manage and maintain strong relationships with assigned client accounts.
• Serve as the primary point of contact for client communication and support.
• Understand client needs and develop account strategies to achieve objectives.
• Monitor account performance and prepare reports for clients and internal stakeholders.
• Coordinate with Sales, Marketing, Operations, and Finance for smooth service delivery.
• Identify opportunities for upselling and cross-selling services.
• Resolve client issues to ensure satisfaction and retention.
• Stay updated on industry trends and client business developments.
• Ensure timely execution of deliverables and deadlines.

Skills

Relationship management

Communication skills

Interpersonal skills

Account strategy

Problem solving

Project management

Independent work

Multitasking

Education

Bachelor's degree in Accounting

ACCA/CPA/CA advantage

Tools

Accounting software

Microsoft Office (Word, Excel)

Job description

The Account Manager is responsible for managing client relationships, ensuring service excellence, and driving business growth. This role serves as the primary point of contact for assigned clients, aligning internal teams to deliver solutions that meet client objectives while identifying opportunities for revenue expansion.

Key Responsibilities

• Manage and maintain strong relationships with assigned client accounts
• Act as the primary point of contact for client communication and support
• Understand client needs and develop account strategies to achieve business objectives
• Monitor account performance and prepare reports for clients and internal stakeholders
• Coordinate with internal departments such as sales, marketing, operations, and finance to ensure smooth service delivery
• Identify opportunities for upselling and cross-selling services
• Resolve client issues proactively to ensure high satisfaction and retention
• Stay updated on industry trends, competitor activities, and client business developments
• Ensure timely execution of client deliverables and adherence to deadlines

Qualifications & Experience

• Bachelor's degree in Accounting (mandatory)
• Professional accounting qualifications (ACCA, CPA, CA) are an advantage
• Minimum 5 years of experience in accounting and payroll
• At least 5 years of work experience in the UAE
• Experience managing client accounts across multiple industries
• Strong communication and interpersonal skills (Arabic is an advantage)
• Excellent problem-solving and consultative approach
• Proficiency in accounting software and Microsoft Office (Word, Excel)
• Strong project and engagement management skills
• Ability to work independently and manage multiple priorities
• Detail-oriented with strong organizational skills
• Results-driven with a proactive mindset
• Ability to work effectively in a fast-paced environment