Account Manager

Jingdong Logistics; Dubai; On-site; AED 200,000 - 320,000; Full time

Job summary

JINGDONG Logistics in Dubai seeks an Account Manager to drive B2B sales with major enterprise customers. You will develop integrated logistics solutions, lead negotiations, and sign contracts to deliver one-stop logistics services.

You will manage day-to-day accounts and collaborate across Operations, Product, and Business teams to optimize procurement and fulfillment processes. The role requires a strong market view and excellent communication, coordination, and relationship management skills,

Qualifications

• Bachelor's degree or above in Logistics, Supply Chain Management, Marketing, International Trade, or related fields.
• At least 3 years of experience in B2B sales, key account development, or customer management.
• Experience in logistics, supply chain, e-commerce, or related industries preferred.
• Proven ability to develop enterprise customers, conduct commercial negotiations, and drive customer acquisition.
• Strong market insight and solution design capabilities.
• Excellent communication, coordination, cross-functional collaboration, and customer relationship management skills.
• Results-oriented, able to travel as required for business development.

Responsibilities

• Develop key enterprise customers, including Fortune 500 companies, listed companies, SOEs, and CSOEs; achieve sales targets and customer acquisition goals.
• Develop integrated logistics and supply chain solutions based on customers' procurement needs; lead commercial negotiations and contract signing.
• Manage day-to-day account operations, drive business optimization and product adoption, and enhance customer engagement.
• Monitor market trends and collaborate with Operations, Product, and Business teams to ensure smooth procurement, fulfillment, and after-sales processes.
• Manage accounts receivable for customers with credit terms and ensure timely payment collection while maintaining relationships.

Skills

Communication

Coordination

Cross-functional collaboration

Customer relationship management

Education

Bachelor's degree or above in Logistics or related fields

Job description

## Account ManagerApplylocations: ARE-Dubai Emirate-Jebel Alitime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 31, 2026 (30+ days left to apply)job requisition id: JR103376**Who We Are**At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.**Our Global Reach**JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.Learn more about who we are and what we do: https://www.jingdonglogistics.com/**What We Offer**Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.**About The Team**You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.### **1. Customer Development & Sales Performance**Develop key enterprise customers, including Fortune 500 companies, listed companies, state-owned enterprises (SOEs), and central state-owned enterprises (CSOEs). Identify customer needs, develop and execute sales strategies, achieve sales targets and customer acquisition goals, and continuously expand the business.### **2. Solution Development & Sales Execution**Develop integrated logistics and supply chain solutions based on customers' procurement and supply chain needs. Lead commercial negotiations, contract signing, and project implementation to ensure effective execution of sales plans and deliver one-stop logistics solutions.### **3. Business Opportunity Development & Customer Management**Continuously identify new business opportunities, manage customer projects and day-to-day account operations, drive business optimization and product adoption, create diversified business application scenarios, and enhance customer engagement and service experience.### **4. Market Insight & Cross-functional Collaboration**Monitor industry trends, market developments, and customer needs, provide timely market insights, and collaborate closely with Operations, Product, and Business teams to ensure the smooth execution of procurement, fulfillment, delivery, after-sales services, and other business processes.### **5. Receivables Management & Customer Relationship Development**Manage accounts receivable for customers with credit terms, ensure timely payment collection, provide ongoing after-sales support, strengthen long-term customer relationships, and continuously improve customer satisfaction, loyalty, and business retention.## ## **Qualifications*** Bachelor's degree or above; majors in Logistics, Supply Chain Management, Marketing, International Trade, or related fields are preferred.* At least 3 years of experience in B2B sales, key account development, or customer management. Experience in logistics, supply chain, e-commerce, or related industries is preferred.* Proven experience in developing enterprise customers, conducting commercial negotiations, and independently driving customer acquisition and project implementation.* Strong market insight, customer needs analysis, and solution design capabilities.* Excellent communication, coordination, cross-functional collaboration, and customer relationship management skills.* Results-oriented, able to work under pressure, and willing to travel as required for business development.*At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.***Ready to apply?**Take the next step in your career, apply now and explore the opportunities we have to offer.