Account Associate: Partner Growth & Success

qlub

Dubai

On-site

AED 120,000 - 180,000

Full time

5 days ago

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Job summary

qlub is scaling fast across markets and seeks an Account Associate to drive growth in Partner Success from day one. You’ll work closely with operators and partners to turn frictionless payments into tangible restaurant growth, in a fast-moving, build-from-scratch environment.

You’ll engage restaurant staff, conduct trainings, and help deliver performance insights. A valid driving license and 0–2 years in account support or F&B/tech operations are preferred, with strong English communication

Qualifications

Strong communication and presentation skills; comfortable engaging restaurant staff and decision-makers.
Analytical and detail-oriented; comfortable working with performance data and building reports.
Highly organized, proactive; able to juggle multiple portfolios/tasks in a fast-paced environment.
Fluency in English is a must.
Proficiency with CRM systems, Google Workspace, Excel, and Google Sheets.

Responsibilities

Drive staff training and engagement across your accounts, ensuring consistent usage of Qlub's solutions at the venue level.
Deliver monthly performance reporting for your portfolio, turning raw metrics into clear insights and talking points for the KAM.
Resolve on-the-ground partner issues quickly, coordinating with Tech, Support, and Onboarding so nothing falls through the cracks.
Coordinate with Onboarding, Customer Support, and Tech teams to resolve partner issues quickly; share feedback to improve processes and materials.