Academic Counsellor

Tanqeeb; Dubai; On-site; AED 70,000 - 110,000; Full time

Job summary

Tanqeeb in Dubai seeks a proactive sales professional to drive educational services growth. You will generate and qualify leads, understand client needs, and propose suitable programs to convert prospects into enrolments.

Demonstrated ability to hit sales targets, strong English communication, and experience in customer-facing roles are essential. Willingness to relocate across UAE locations and to manage multiple city assignments is valued.

Qualifications

• Bachelor's degree or above; MBA preferred.
• 1.5+ years sales or target-oriented service experience for Master's graduates, or ~2 years for Bachelor's graduates.
• Strong English communication and customer-handling skills.

Responsibilities

• Identify and develop new business opportunities to achieve targets.
• Generate leads and follow up with prospective customers.
• Understand customer requirements and recommend educational services.
• Handle inquiries and provide clear information about programs.
• Build and maintain relationships with prospects and customers.
• Conduct sales presentations and explain the value of offerings.
• Follow up with leads via calls, messages, social media, etc.
• Convert qualified leads into enrolments or sales.
• Maintain records of leads, interactions and sales activities.
• Coordinate with internal teams for onboarding and service delivery.
• Monitor feedback and address queries professionally.
• Stay updated on services, market needs and competitors.
• Support promotional and business-development activities.
• Be willing to relocate to UAE locations as required.

Skills

Lead generation

Negotiation

Sales targets

Customer service

Presentation skills

Relationship building

English communication

Social media awareness

Education

Bachelor's degree

MBA

Tools

CRM software

MS Excel

Social media platforms

Job description

1. Identify and develop new business opportunities to achieve assigned sales targets.

2. Generate leads and actively follow up with prospective customers.

3. Understand customer requirements and recommend suitable educational services or solutions.

4. Handle customer enquiries and provide clear information about available programs and services.

5. Build and maintain positive relationships with prospective and existing customers.

6. Conduct effective sales presentations and explain the value of the company's educational offerings.

7. Follow up with leads through calls, messages, social media and other relevant channels.

8. Convert qualified leads into successful enrolments or sales.

9. Maintain regular follow-ups with customers throughout the sales process.

10. Meet individual and team sales targets within the assigned timeline.

11. Maintain accurate records of leads, customer interactions, follow-ups and sales activities.

12. Coordinate with internal teams to ensure smooth customer onboarding and service delivery.

13. Monitor customer feedback and address queries professionally.

14. Stay updated on company services, programs, market requirements and competitor activities.

15. Support promotional and business-development activities as required.

16. Be willing to relocate or work at the assigned UAE location based on business requirement

Desired Candidate Profile

• Male candidate with a professional and well-groomed appearance.

• Preferred age range: 25-28 years.

• Bachelor's degree or above; MBA/Master's degree preferred.

• 1.5+ years of relevant service-related sales experience for Master's graduates, or around 2 years of target-oriented retail/service sales experience for Bachelor's graduates.

• Strong background in sales, business development, retail, service or other target-oriented customer-facing roles.

• Proven ability to work with and achieve sales targets.

• Strong English communication, interpersonal and customer-handling skills.

• Confident, persuasive and professional when interacting with customers.

• Good lead generation, follow-up, negotiation and conversion skills.

• Comfortable working in a target-driven and performance-oriented environment.

• Candidates with UAE/GCC experience and willingness to relocate are preferred.

• Candidates willing to work across Dubai, Abu Dhabi, Sharjah, RAK or Al Ain based on business requirements.

• Active social-media users or candidates with social-media/content-creation experience may be considered an advantage.

• Candidates holding a valid UAE driving licence may be eligible for an additional salary component, subject to company confirmation.