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IT Support / Engineer
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IT Support / Engineer
Job summary
A leading human resource consultancy in Stellenbosch is seeking an IT Support Specialist to provide on-site and remote technical support. Responsibilities include hardware and software troubleshooting, user training, and maintaining document records. The ideal candidate will possess a relevant degree and experience in a similar role, with a willingness to work flexible hours as needed.
Qualifications
- Experience in a similar role required.
- Must be able to work flexi hours when required.
Responsibilities
- Provide on-site support at local sites using a pool vehicle.
- Maintain and troubleshoot hardware and software issues.
- Capture, report, and manage documents and records.
Skills
Education
Job Description:
- Complete assigned tasks and keep ticket system updated with progress.
- Provide support in person, via phone & remote connection.
- Travel to local sites, using pool vehicle, to provide on-site support.
- Hardware - install, setup, configure & troubleshoot faults.
- Software - install, setup, configure. Troubleshoot faults with provider.
- Networking – install, repair, configure & troubleshoot.
- Escalate priority, unresolved or repeated tickets.
- User training & assistance with boardroom connections.
- Product research and purchasing.
- Stock control - capture, allocate, collect and stock take.
- Capturing, reporting, document & record management.
- Must be able to work flexi hours when required
Qualifications:
- Relevant Degree or Qualification
- Experience in a similar role
How to Apply:
- Email your comprehensive CV to exceedhr@exceed.co.za.
- If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
- We reserve the right to only conduct interviews with candidates of choice.
- Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.