Production Supervisor jobs in South Africa

Job Purpose:

Responsible for managing courier teams, optimizing delivery routes, ensuring high levels of customer satisfaction, and maintaining operational efficiency.

Key dials:

1. Plan, manage and monitor courier operation
2. Manages the efficient delivery of goods to customers
3. Manages the execution of pick-ups, returns, re-deliveries and collections
4. Implements and maintains compliance to relevant safety policies and procedures
5. Deals with customers in a customer centric manner
6. Effective self-management and teamwork

Competencies:

• Extensive geographical knowledge
• Logistics software
• Products and service knowledge
• Transportation principles
• Fleet utilisation optimisation
• Fleet maintenance/repair management
• Fleet cost control
• Communication
• Customer service
• Judgement and decision-making
• Ability to work with little supervision
• Integrity and values
• Customer orientation
• Engaging diversity
• Emotional maturity
• Personal resilience
• Attention to detail
• Effective self-management and teamwork

Education and Experience:

Grade 12, Diploma in logistics or supply chain management with 3-5 years’ experience in a supervisory role within logistics or a courier environment.