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Remote L3 Engineer: Azure, Networking & Security Lead
Uptime Solutions Ltd
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Teletrabalho
ZAR 300.000 - 400.000
Tempo integral
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Resumo da oferta
A leading managed service provider is seeking a Level 3 Engineer to provide remote technical support and ensure service reliability. The ideal candidate has at least 2 years of experience and is well-versed in Microsoft and networking technologies. Strong communication skills and the ability to manage technical challenges are essential. This full-time role offers cross-border collaboration and continuous learning opportunities with a commitment to diversity and remote working.
Serviços
Access to company-funded training
Cross-border collaboration opportunities
Full remote work kit provided
Qualificações
At least 2 years' experience as a level 3 support engineer.
Experience monitoring and solving live issues.
Solid understanding of core networking concepts.
Responsabilidades
Provide effective remote and telephone-based technical support.
Be a key escalation point for technical issues.
Shape the Service Delivery Team and provide technical guidance.
Conhecimentos
Strong communication skills
Advanced skills with Microsoft technologies
Network implementation and configuration
Problem-solving skills
Ability to mentor others
Formação académica
Microsoft Certifications (AZ-, MS- or legacy MCSA/MCSE)
CompTIA Network+ or Security+
Cisco CCNA
Ferramentas
ConnectWise
VMWare
Citrix
Descrição da oferta de emprego
A leading managed service provider is seeking a Level 3 Engineer to provide remote technical support and ensure service reliability. The ideal candidate has at least 2 years of experience and is well-versed in Microsoft and networking technologies. Strong communication skills and the ability to manage technical challenges are essential. This full-time role offers cross-border collaboration and continuous learning opportunities with a commitment to diversity and remote working.
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.