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The Legends Agency
Senior Network & IT Support Technician - Johannesburg
The Legends Agency
IT Technician
Job summary
A leading pharmacy group in South Africa is recruiting for an IT Technician at their Head Office in Brackenfell. The role involves managing IT infrastructure, supporting users, and troubleshooting network issues. Candidates should have completed an IT related National Diploma and possess advanced skills in Microsoft products, particularly Excel. Experience in a similar role and knowledge of Linux are desirable.
Qualifications
- Completed IT related National Diploma is required.
- 3-5 years of experience in a similar role is desirable.
- Knowledge of Linux and ITIL V3 Certification is a plus.
Responsibilities
- Install and configure IT equipment including computers and network devices.
- Maintain computer networks and ensure data security.
- Troubleshoot and resolve network issues.
Skills
Education
Tools
Essential Health Pharmacy Group is recruiting for an IT Technician. This role will involve a combination of IT infrastructure, systems management and networking. The position is based at our Head Office in Brackenfell.
- Install and configure IT equipment: Computers, laptops, laying of network cables, install of IP Phones, installation and configure of IP-CCTV camera’s
- Maintain computer networks
- Creating firewalls and update virus protection software and data security systems to keep data and communications protected
- Troubleshoot , resolve, and communicate network issues to employees and management
- Maintain current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems
- End user support
- Monitoring of software solutions
- Troubleshooting of software issues and end-user problems
- Software integration and associated infrastructure support
- On site network support
- Ensure the alignment of technology and business objectives
- Keep abreast of latest technology and process improvements with focus on continuous improvement
- Ensure efficient and cost effective BAU support is delivered to the customer in line with the business objectives
- Microsoft Server Management
- Engage frequently with the pharmacies to maintain awareness of expectations and service delivery experiences
- Ad hoc responsibilities as required to support the operational requirements of the pharmacies and central office
- Travelling between pharmacies from time-to-time
- Completed IT related National Diploma (Required)
- Advanced skills in using Microsoft products especially Excel (Required)
- IT Degree (Desirable)
- ITIL V3 Certified (Desirable)
- 3-5 years in a similar role (Desirable)
- Linux (Desirable)
- Knowledge of Unisolve Pharmacy program (Desirable)
- Rule Orientation | Adhering to Principles and Values | Following instructions and Procedures
- Client centricity and Collaboration
- Delivering Results and Meeting Customer Expectations
- Relating and Networking | Team Work
- Stress Tolerance
- Analytical Ability
- Planning and Organising | Problem Solving
If you are interested, kindly apply below or send your CV and qualifications to vacancies@essentialhealth.co.za, marked for Nancy's attention.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.