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Service Advisor - Automotive
Department : Service
Position Reporting to : Aftersales Manager / Service Manager / Service Admin Manager / Customer Relationship Manager / General Manager
Key Relationships :
Internally : Workshop Foreman / Controller & Admin Office / Capacity Planner / Service Manager / Parts Manager
Externally : All Customers & Sub-let Suppliers
Main Purpose of Position : To strive in providing customers with a professional service experience whilst ensuring adequate communication between customers, parts and service departments in achieving customer satisfaction goals.
Minimum Job Requirements :
- Senior Certificate (Grade 12)
- Driver’s license
- Motor dealership industry (technical experience)
- Technical Qualification
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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