Day Clinic Coordinator

Medi Clinic; Durbanville; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading healthcare facility in Durbanville is seeking a Reception Administrator. You will perform and coordinate tasks related to patient admissions, billing, and case management. The ideal candidate should have at least 1-2 years of reception administration experience and be proficient in Microsoft Office. Knowledge of Patient Administration policies is essential. This on-site permanent position offers an opportunity to support patient satisfaction in a dynamic environment.

Qualifications

• 1-2 years of reception administration experience.
• Experience in Accounts control and Confirmations is an advantage.

Responsibilities

• Coordinate admission, discharge, billing, and case management of patients.
• Ensure patient satisfaction through effective communication.
• Handle financial control and receipting processes.

Skills

Debtpack Enquiry application

Computer literacy

Knowledge of Anatomy and terminology

Hospital switchboard systems

Knowledge of Patient Administration policies

Medical Aid Schemes

Emergency / Major Incident Protocol

Education

Grade 12 or equivalent

Tools

Microsoft Office

Job description

Mediclinic Durbanville Day Clinic| Durbanville, Cape Town | South Africa

Closing date: 27/11/2025
Number of positions: 1
Recruiter name: Helena Van Der Merwe
Reference number: 65467
Workplace Type:On-site
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

To perform and coordinate all tasks related to the admission, discharge, billing, and case management of patients, which includes obtaining authorisation, daily billing, finalisation and rendering correct accounts. i.e. all financial risk processes for all cases done at the Day Clinic

KEY RESPONSIBILITY AREAS

• System & Process Coordination
• Financial Control & Receipting Process
• Communication Process
• General Administration
• Patient Satisfaction

REQUIRED EDUCATION

• ESSENTIAL EDUCATION: Grade 12 or equivalent
• DESIRED EDUCATION: None

REQUIRED EXPERIENCE

• ESSENTIAL MINIMUM EXPERIENCE: 1-2 years reception administration experience
• DESIRED EXPERIENCE: Experience in Accounts control (billing) and Confirmations at a Mediclinic acute hospital will be a further advantage

REQUIRED JOB SKILLS AND KNOWLEDGE

• Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
• Admission; Bed functions; Preparation for next day and discharge processes
• Anatomy (including terminology)
• Hospitals switchboard systems
• Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
• Patient admin programmes on the AS400 system
• Computer literate (Microsoft Office)
• codes
• Medical Aid Schemes and the Private healthcare environment
• Emergency / Major Incident Protocol (e.g.. Fire; floods; robbery)
• Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile