Workshop Coordinator

On Consulting (Pty) Ltd; Durban; On-site; ZAR 335,000 - 391,000; Full time

Benefits offered by this job

Base salary + bonuses

Medical aid

Provident fund

Career progression

Team culture

Job summary

On Consulting (Pty) Ltd is seeking a highly organized Workshop Coordinator to manage daily scheduling, assign job cards to technicians, and track vehicle repairs from drop-off to handover. You will optimize capacity, coordinate parts, and liaise between service advisors and workshop staff.

Ideal candidates have 2–4 years in an automotive workshop, solid DMS experience, and excellent communication skills. This role offers growth into service advising or workshop management within a dynamic team.

Qualifications

• Minimum 2–4 years in an automotive workshop or service department role.
• Proficient with DMS such as Automate, Kerridge, Drive, or similar.
• Excellent multitasking and time-management abilities in a busy workshop.
• Strong verbal and written communication for internal teams.
• A basic understanding of automotive mechanics and repair timelines.
• Grade 12/Matric; relevant logistics or automotive qualifications are a plus.

Responsibilities

• Schedule workflows by assigning job cards to technicians to maximize efficiency.
• Monitor progress to ensure repairs meet promised delivery times.
• Act as liaison between service advisors and technicians with updates.
• Coordinate parts orders and deliveries to technician bays.
• Coordinate off-site work with sublets and external vendors.
• Keep DMS updated with accurate job statuses and notes.

Skills

Multitasking

Time management

Written & verbal communication

DMS systems knowledge

Automotive knowledge

Education

Grade 12 / Matric

Logistics / Administration / Automotive engineering qualification

Tools

Automate

Kerridge

Drive

Job description

Durban, South Africa | Posted on 11/02/2026

Location: UAE Dubai.
Position Type: Full-Time
Salary/Compensation: Base Salary R30, 000 – R 35, 000+ Performance Incentives. Work visa, accomdation and flights all provided by the employer.
Reports To: Service Manager / Workshop Manager

About Us

On Consulting (Pty) Ltd a private company based in South Africa, we have a contract to recruit for Dubai United Arab Emirates. Your trusted gateway connecting South African talent with premier career opportunities in Dubai, United Arab Emirates.On Consulting (Pty) Ltd, we bridge the gap between world-class South African talent and exceptional career opportunities in Dubai, United Arab Emirates. As a registered private company based in South Africa, we specialize in high-impact international recruitment, providing a seamless pipeline for professionals ready to take their careers to the global stage.

Job Purpose

We are looking for a highly organized Workshop Coordinator to act as the central engine room of our service department. In this fast-paced role, you will manage the daily scheduling, allocate job cards to technicians, track the progress of all vehicle repairs, and ensure that parts are arrived and ready. Your primary goal is to optimize workshop capacity, minimize vehicle downtime, and ensure a seamless flow from vehicle drop-off to final handover.

Key Responsibilities

• Workflow Scheduling: Allocate job cards to Technicians, Master Technicians, and Apprentices based on their specific skill levels, specialization, and availability to maximize workshop efficiency.
• Progress Tracking: Actively monitor the status of vehicles throughout the day to ensure repairs stay on track to meet promised customer delivery times.
• Department Liaison: Serve as the vital link between Service Advisors (front-of-house) and Technicians (back-of-house), providing clear updates on any repair delays, unexpected findings, or additional work required.
• Parts Coordination: Collaborate closely with the Parts Department to ensure necessary components are picked, ordered, and delivered to the correct technician bays without delaying production.
• Sublet & External Vendor Management: Coordinate and track any off-site work required (such as wheel alignment, specialized engineering, or upholstery repairs).
• Data & Admin Management: Keep the Dealer Management System (DMS) updated in real-time with precise accurate job statuses, clocking times, and technician notes.

If you are a master organizer who thrives in a fast-paced environment and knows how to keep a workshop running like clockwork, we want to hear from you.

Requirements

Requirements & Qualifications

• Experience: Minimum of 2–4 years of experience working in an automotive workshop or service department environment (e.g., as a Workshop Clerk, Service Advisor, Workshop Foreman, or Parts Coordinator).
• Systems Knowledge: High proficiency with Dealer Management Systems (DMS) such as Automate, Kerridge, Drive, or similar workflow tracking software.
• Organizational Skills: Exceptional multitasking and time-management abilities; able to keep cool and maintain order in a high-pressure, loud environment.
• Communication: Excellent verbal and written communication skills to handle internal team dynamics professionally.
• Technical Familiarity: A solid basic understanding of automotive mechanics and repair timelines to accurately estimate job durations and allocate work appropriately.
• Education: Grade 12 / Matric certificate minimum. A relevant qualification in logistics, administration, or automotive engineering is a plus.

What We Offer

• Competitive base salary with performance-driven workshop efficiency bonuses.
• Medical aid and provident fund contributions.
• Opportunities for career progression into Service Advising or Workshop Management.
• A vibrant, dynamic, and team-oriented workshop culture.