Workshop Manager

Boardroom Appointments; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Boardroom Appointments is seeking an experienced Workshop Manager to oversee workshop operations across Gauteng and additional sites. You will lead technicians and auto-electricians, schedule repairs, ensure safety and quality standards, manage inventory and budgeting, and provide excellent service delivery to internal and external customers.

The ideal candidate has a formal Diesel/Automotive Mechanics qualification, 10+ years in a fleet or heavy equipment workshop, strong leadership, and a

Qualifications

• Formal qualification in Diesel Mechanics or Automotive Mechanics.
• Minimum 10 years' relevant technical experience in managing a fleet or maintaining equipment.
• Proven workshop supervisory or management experience.

Responsibilities

• Staff management: supervise and manage technicians and workshop personnel.
• Workflow management: oversee repair schedules and prioritize maintenance tasks.
• Quality, compliance and safety: enforce health and safety procedures and quality standards.
• Inventory management: monitor stock levels and oversee parts department.
• Customer service: handle inquiries, resolve complaints and maintain satisfaction.
• Financial management: manage budgets, costs and quotations; engage in procurement.
• Record keeping: maintain records of fleet maintenance and repairs.
• Training and development: identify training needs and develop staff.

Skills

Staff management

Workflow management

Quality & safety

Budget management

Leadership

Problem solving

Communication

Computer literacy

Education

Formal qualification in Diesel/Automotive Mechanics

Tools

Workshop management systems

Job description

Workshop Manager

Location: Wadeville, Gauteng
Employment Type: Permanent
Industry: Engineering / Mechanical / Fleet Maintenance

Job Overview

An exciting opportunity exists for an experienced Workshop Manager to oversee and manage workshop operations across multiple locations. The successful candidate will be responsible for leading workshop teams, managing maintenance and repair activities, ensuring operational efficiency, and maintaining high standards of quality, safety and service delivery.

We are seeking a dynamic, confident and proactive individual with strong technical expertise and proven management experience.

Key Responsibilities

• Staff Management: Supervise and manage technicians, mechanics, auto-electricians and other workshop personnel. Delegate responsibilities, monitor performance and provide guidance.
• Workflow Management: Oversee repair schedules, prioritise maintenance tasks and ensure efficient workflow and timely completion of work.
• Quality, Compliance and Safety: Implement and enforce health and safety procedures, ensure compliance with quality standards and maintain a safe working environment.
• Inventory Management: Monitor stock levels, manage parts and supplies, coordinate procurement and oversee the parts department.
• Customer Service: Handle internal and external customer enquiries, resolve complaints and maintain high levels of customer satisfaction.
• Financial Management: Manage workshop budgets, control costs and review service pricing and quotations. Maximise procurement value through supplier negotiations, favourable payment terms, strategic partnerships and service-level agreements.
• Record Keeping: Maintain accurate records of fleet maintenance, repairs, parts usage and other operational information.
• Training and Development: Identify training needs and develop workshop personnel to maintain industry standards and technical competencies.
• Stakeholder Liaison: Maintain effective communication with customers, suppliers and internal departments.
• Technical Support: Assist with complex repairs, fault-finding, diagnostics and troubleshooting where required.

Minimum Requirements

• Formal qualification in Diesel Mechanics or Automotive Mechanics.
• Minimum of 10 years' relevant technical experience in managing a fleet or maintaining bitumen distributors, hydraulic systems, electrical systems, truck fleets, road construction equipment, agricultural equipment or earthmoving equipment.
• Proven experience in a workshop supervisory or management position.
• Strong technical understanding of automotive repair and maintenance procedures, vehicle systems and components.
• Demonstrated leadership and team management capabilities.
• Excellent problem-solving, decision-making and organisational skills.
• Strong communication, interpersonal and customer service skills.
• Computer literacy and proficiency in relevant workshop management systems.
• Experience with online maintenance, asset management or scheduling systems will be advantageous.
• Sound understanding of occupational health and safety requirements.
• Basic financial management and budgeting knowledge.
• Physically capable of overseeing workshop operations, handling heavy components (25kg or more), and working at heights or in confined spaces.
• Willingness to travel periodically and conduct field visits, with travel requirements of up to approximately 20% of working time.

Additional Information

• Permanent employment.
• The role involves overseeing workshop operations in Gauteng, Free State and Western Cape.
• Appointment will be in accordance with the applicable Employment Equity Plan.