Automotive Mechanical Workshop Manager

Placements24; Johannesburg; On-site; ZAR 550,000 - 700,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Staff discounts on services

Medical aid and retirement fund

Professional development

Paid annual leave

Positive work environment

Job summary

Placements24 in Randburg, Gauteng, seeks an experienced Automotive Mechanical Workshop Manager to lead day-to-day operations of the workshop, oversee technicians and support staff, and ensure efficient service delivery, quality workmanship, and timely vehicle turnaround.

The role demands strong diagnostic and repair knowledge across makes and models, plus proven leadership, budgeting and cost-control, and excellent customer relations.

Qualifications

• Proven experience as a Workshop Manager or Service Manager in automotive industry.
• Strong technical knowledge of automotive diagnostics, repairs and maintenance.
• Excellent leadership, communication, and team-management skills.
• Experience with workshop management software and cost control.
• Valid driver's license and willingness to relocate to Randburg, Gauteng.

Responsibilities

• Manage day-to-day workshop operations and service delivery.
• Lead, motivate, and manage automotive technicians and staff.
• Oversee scheduling, task allocation, and resource management.
• Ensure repairs meet quality and safety standards.
• Monitor performance metrics and drive improvements.
• Control inventory and workshop expenses.
• Handle customer inquiries and maintain high customer satisfaction.
• Maintain facilities and equipment in good working order.
• Ensure compliance with health, safety, and environmental regulations.
• Aim for profitability targets.

Skills

Workshop management

Leadership

Customer service

Budgeting & cost control

Communication

Education

Automotive mechanic certification

Tools

Workshop management software

Job description

About the Role

Our client, a well-established automotive service provider, is seeking a dynamic and experienced Automotive Mechanical Workshop Manager to oversee operations in Randburg, Gauteng . This leadership role requires a blend of technical expertise in automotive mechanics and strong managerial capabilities. You will be responsible for managing workshop staff, ensuring high standards of service delivery, controlling costs, and maintaining customer satisfaction. The ideal candidate will have a proven track record in workshop management, excellent organizational skills, and a passion for the automotive industry. This is a fantastic opportunity to lead a team and drive the success of a reputable automotive service center in the vibrant commercial hub of Randburg .

Key Responsibilities

• Manage the day-to-day operations of the automotive workshop, ensuring efficient workflow and service delivery.
• Lead, motivate, and manage a team of automotive technicians and support staff.
• Oversee the scheduling of work, allocation of tasks, and resource management.
• Ensure all repairs and maintenance are carried out to the highest standards of quality and safety.
• Monitor workshop performance, analyze key metrics, and implement strategies for improvement.
• Manage inventory of parts and supplies, ensuring cost-effectiveness and availability.
• Handle customer inquiries, complaints, and ensure a high level of customer satisfaction.
• Maintain workshop facilities and equipment, ensuring they are in good working order.
• Ensure compliance with all health, safety, and environmental regulations.
• Control workshop expenses and work towards achieving profitability targets.

Requirements

• Proven experience as a Workshop Manager, Service Manager, or similar role in the automotive industry.
• Strong technical knowledge of automotive diagnostics, repair, and maintenance across various makes and models.
• Excellent leadership, team management, and communication skills.
• Strong organizational and problem-solving abilities.
• Experience with workshop management software and systems.
• A good understanding of financial management and cost control.
• Customer-focused approach with excellent interpersonal skills.
• Relevant vocational training or certification in automotive mechanics is essential.
• A valid driver's license.
• Residency in or willingness to relocate to Randburg, Gauteng .

Benefits

• Competitive annual salary and performance-based bonuses.
• Opportunity to manage and grow a successful automotive workshop.
• Exposure to a wide range of vehicle types and repairs.
• Comprehensive medical aid and retirement fund contributions.
• Professional development and leadership training opportunities.
• A positive and dynamic work environment.
• Staff discounts on vehicle services and parts.
• Paid annual leave.