WFM Solutions Consultant (Hybrid, Cape Town)

FrontlineXP; Wes-Kaap; Hybrid; ZAR 334.800 - 502.200; Vollzeit

Zusammenfassung

A hybrid consultancy firm in Cape Town is seeking a Technical Consultant to implement WFM solutions for clients. This role involves engaging with stakeholders, gathering technical requirements, and ensuring seamless system integration. Candidates should possess strong experience in frontline worker processes and technical integration, along with excellent problem-solving skills. Join a dynamic team that values innovation and collaboration while delivering impactful solutions to clients.

Qualifikationen

• Proven experience in implementing WFM solutions.
• Strong understanding of frontline worker processes and best practice.
• Hands-on technical integration experience with WFM systems.

Aufgaben

• Client engagement, stakeholder management and relationship building.
• Upskilling on new partner solutions.
• Technical requirements gathering and scope definition.
• End-to-end solution design and system build.

Kenntnisse

Implementing WFM solutions

Understanding frontline worker processes

Technical integration with WFM systems

Problem-solving skills

Strong communication skills

Team player

Flexibility and prioritisation skills

Jobbeschreibung

A hybrid consultancy firm in Cape Town is seeking a Technical Consultant to implement WFM solutions for clients. This role involves engaging with stakeholders, gathering technical requirements, and ensuring seamless system integration. Candidates should possess strong experience in frontline worker processes and technical integration, along with excellent problem-solving skills. Join a dynamic team that values innovation and collaboration while delivering impactful solutions to clients.