Wellness Store Leader: Elevate Experience & Revenue

Wellness Warehouse; South Africa; Sur place; ZAR 180 000 - 300 000; Plein temps

Résumé du poste

Wellness Warehouse in South Africa seeks an experienced Store Leader to drive customer experience, stock control and store profitability. You will lead the team to uphold professional service, optimize selling space, and ensure stock availability across the floor.

This role requires strong communication, weekend availability, and a passion for health and wellness. You will coach staff, monitor cash handling and cost controls, and work toward meeting sales targets in a dynamic retail environment.

Qualifications

• Grade 12 completed with Wellness Foundation and managerial training.
• Minimum 3 years Wellness retail experience including managerial roles.
• Strong written and verbal communication skills.
• Ability and willingness to work weekends and extended retail hours.
• Own transport essential.

Responsabilités

• Enhance customer experience and maintain professional store standards.
• Manage customer interactions, complaints and requests.
• Optimize selling space and ensure stock availability.
• Conduct floor walks to ensure housekeeping disciplines are followed.
• Lead, develop and coach store team; drive store productivity.
• Meet or exceed targets and GP; reduce wastage and improve stock accuracy.
• Interpret income statement information and implement action plans.
• Ensure effective stock control and cash handling procedures.

Connaissances

Leadership

People management

Customer service

Communication skills

Stock management

Financial & commercial acumen

Retail administration

Cost-control

Problem solving

Decision making

Team development

Formation

Grade 12

Wellness Foundation Training

Wellness Managerial training

Retail management diploma/degree (advantageous)

Outils

Computer literacy

Description du poste

Wellness Warehouse in South Africa seeks an experienced Store Leader to drive customer experience, stock control and store profitability. You will lead the team to uphold professional service, optimize selling space, and ensure stock availability across the floor.

This role requires strong communication, weekend availability, and a passion for health and wellness. You will coach staff, monitor cash handling and cost controls, and work toward meeting sales targets in a dynamic retail environment.