Wellness & Nutrition Advisor (Retail Sales)

Clicks Group Limited; South Africa; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Clicks Group Limited in South Africa is seeking a Retail Healthcare Advisor to deliver knowledgeable customer service and basic advice on health, nutrition and supplements to maximise sales and customer loyalty.

You will consult with customers, promote a broad range of brands, drive stock availability and maintain hygiene standards while adhering to merchandising guidelines and procedures. This role supports an equitable employment plan.

Qualifications

• Essential: Basic health, fitness and supplements product knowledge.
• Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management).
• Good communication and customer service orientation.

Responsibilities

• Deliver exceptional customer service with in-store visibility and proactive support.
• Consult with customers with suitable advice on healthcare, nutritional and supplement products.
• Drive healthcare sales through promotion of a broad range of brands by cross- selling and upselling.
• Maintain stock availability and adhere to stock management procedures.
• Uphold hygiene and cleanliness standards within the store.

Skills

Health and supplement knowledge

Retail operations basics

Education

Desirable: Maths 50% or Math Literacy 60%

Job description

Clicks Group Limited in South Africa is seeking a Retail Healthcare Advisor to deliver knowledgeable customer service and basic advice on health, nutrition and supplements to maximise sales and customer loyalty.

You will consult with customers, promote a broad range of brands, drive stock availability and maintain hygiene standards while adhering to merchandising guidelines and procedures. This role supports an equitable employment plan.