In-Store Wellness Advisor

Clicks Group Limited; Bronkhorstspruit; Presencial; ZAR 167.000 - 212.000; Jornada completa

Descripción de la vacante

Clicks Group in South Africa seeks a Retail Health Advisor to deliver exceptional customer service and provide knowledgeable advice on healthcare and nutrition products. You will promote a broad range of brands, cross-sell and upsell to meet targets and ensure stock is available and well-presented on the shop floor.

The role focuses on accurate stock management, hygiene in-store, and ongoing product knowledge sharing with relief staff.

Formación

• Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management)
• Desirable: Basic health, fitness and supplements product knowledge

Responsabilidades

• Deliver exceptional customer service through in-store visibility and proactivity to customer needs
• Consult with customers and provide suitable advice on healthcare, nutritional and supplement products
• Drive healthcare sales through cross selling and up selling to increase profitability
• Drive stock availability in the healthcare aisles through stock management principles
• Prevent wastage by adhering to stock rotation principles
• Prevent stock losses by following risk management policies
• Maintain high standards of hygiene and cleanliness in-store
• Assist with product merchandising following guidelines
• Adhere to all store standard operating procedures
• Share product knowledge with relief staff to ensure continuity of service

Conocimientos

Good communication

Customer service

Basic computer literacy

Relating & Networking

Persuading & Influencing

Delivering results

Following instructions

Presenting information

Achieving personal work goals

Educación

Matric with 50% English, 50% Maths; 60% Maths Literacy; Physical/Life Science pass

Descripción del empleo

Clicks Group in South Africa seeks a Retail Health Advisor to deliver exceptional customer service and provide knowledgeable advice on healthcare and nutrition products. You will promote a broad range of brands, cross-sell and upsell to meet targets and ensure stock is available and well-presented on the shop floor.

The role focuses on accurate stock management, hygiene in-store, and ongoing product knowledge sharing with relief staff.