Wellness Concierge & Personal Care Advisor

Wellness Warehouse; Sandton; On-site; ZAR 140,000 - 230,000; Full time

Job summary

Wellness Warehouse in Sandton is hiring Wellness Assistants to help customers make informed wellness choices. You will listen to needs, welcome shoppers, and recommend products that fit individual health goals while building lasting relationships.

Join a team passionate about holistic health, with weekend shifts and extended retail hours. The role focuses on warm service, product knowledge, and contributing to a well-merchandised store that supports customers’ wellbeing.

Qualifications

• Matric is essential.
• Experience in health and wellness space is preferred.
• Proficient with computers and general software tools.
• Excellent written and verbal communication skills.
• Willingness to work weekends and extended retail hours.

Responsibilities

• Welcome customers and create a warm, helpful in-store experience.
• Listen carefully to understand individual wellness needs.
• Recommend suitable products and solutions based on those needs.
• Explain options clearly and confidently to customers.
• Build genuine relationships with customers rather than just making a sale.
• Introduce customers to complementary products where they could add value.
• Keep up to date with new products, promotions and wellness developments.
• Support store targets and maintain well-merchandised shelves.
• Assist with stock counts, replenishment and expiry-date checks.
• Support point-of-sale and cash-up activities when required.

Skills

Communication

Customer service

Wellness knowledge

Computer literacy

Weekend work

Education

Matric

Job description

Wellness Warehouse in Sandton is hiring Wellness Assistants to help customers make informed wellness choices. You will listen to needs, welcome shoppers, and recommend products that fit individual health goals while building lasting relationships.

Join a team passionate about holistic health, with weekend shifts and extended retail hours. The role focuses on warm service, product knowledge, and contributing to a well-merchandised store that supports customers’ wellbeing.