Wellness Assistant - Point

Wellness Warehouse; Cape Town; On-site; ZAR 100,000 - 145,000; Full time

Job summary

Wellness Warehouse is seeking Wellness Assistants across Cape Town and major SA regions. You will welcome customers, listen to their wellness needs, and guide them to suitable products with clear explanations.

The role focuses on building trust, educating customers, and contributing to store sales and a positive shopping experience. Applicants should have Matric, experience in health/wellness, strong written and verbal communication, and be fully computer literate.

Qualifications

• Matric is required.
• Experience in the health and wellness space is preferred.
• Excellent written and verbal communication skills.
• Fully computer literate.

Responsibilities

• Welcome customers and create a warm in-store experience.
• Listen to understand individual wellness needs.
• Recommend suitable products and solutions based on needs.
• Explain options clearly and confidently.
• Build genuine relationships with customers.
• Introduce customers to complementary products.
• Keep up to date with new products and promotions.
• Help the store achieve sales and performance targets.
• Maintain well-merchandised shelves and displays.
• Assist with stock counts and replenishment.
• Support point-of-sale and cash-up activities when required.
• Contribute to smooth day-to-day running of the store.

Skills

Customer service

Communication skills

Listening

Interpersonal skills

Education

Matric

Job description

Cape Town, South Africa | Posted on 10/11/2026

Turn your passion for wellness into a career that helps people feel better every day.

At Wellness Warehouse, we believe wellness is personal.

Our customers aren't simply looking for products. They're looking for someone who will listen, understand what they need and help them make informed choices about their health and wellbeing.

That's where you come in.

We're looking for Wellness Assistants in KZN, Western Cape and Gauteng who are genuinely passionate about holistic health, love working with people and can turn their wellness knowledge into warm, practical and personalised guidance.

What you'll do

You'll be one of the people our customers trust to help them navigate their wellness journey.

• Welcome customers and create a warm, helpful in-store experience
• Listen carefully to understand individual wellness needs
• Recommend suitable products and solutions based on those needs
• Explain options clearly and confidently
• Build genuine relationships with customers rather than simply making a sale
• Introduce customers to complementary products where they could add real value
• Keep up to date with new products, promotions and wellness developments
• Help the store achieve its sales and performance targets
• Maintain beautiful, well-merchandised shelves and displays
• Assist with stock counts, replenishment and expiry-date checks
• Support point-of-sale and cash-up activities when required
• Contribute to the smooth day-to-day running of the store

Requirements

• Matric
• Experience in the health and wellness space
• Fully computer literate
• Perfect written and verbal communication skills
• Ability and willingness to work weekends and extended retail hours