In-Store Wellness & Nutrition Advisor

Clicks Group Limited; Durban; On-site; ZAR 90,000 - 140,000; Full time

Job summary

Clicks Group in Durban is seeking a Wellness Assistant to provide knowledgeable healthcare advice and promote a broad range of health, nutrition and supplement products. You will assist customers, drive sales, and help maintain stock availability and store hygiene.

Join a team focused on delivering excellent customer service, cross-selling, and upselling to meet targets while following merchandising guidelines and procedures.

Qualifications

• Essential: Basic health, fitness and supplements product knowledge.
• Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management)

Responsibilities

• Deliver exceptional customer service through in-store visibility and proactive customer needs awareness.
• Consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
• Drive healthcare sales in line with targets through promotion of brands by cross-selling and upselling to increase profitability.
• Drive stock availability in healthcare aisles through stock management principles and procedures.
• Prevent wastage in own area by adhering to stock rotation principles.
• Prevent stock losses by following all risk management policies and principles.
• Ensure high standards of hygiene and cleanliness within the store.
• Assist in product merchandising by following merchandising guidelines and procedures.
• Adhere to all store standard operating procedures.
• Share product knowledge with relief staff to ensure continuity.

Skills

Communication skills

Customer service

Selling skills

Merchandising

Education

Matric

Life Science/Physics

Job description

Clicks Group in Durban is seeking a Wellness Assistant to provide knowledgeable healthcare advice and promote a broad range of health, nutrition and supplement products. You will assist customers, drive sales, and help maintain stock availability and store hygiene.

Join a team focused on delivering excellent customer service, cross-selling, and upselling to meet targets while following merchandising guidelines and procedures.