Warranty Clerk – Durban, Kwazulu-Natal

Intercon Recruitment; Durban; Presencial; ZAR 156.000 - 257.000; Jornada completa

Descripción de la vacante

Intercon Recruitment is helping a Durban motor dealership find a detail-oriented Warranty Clerk to support the Service Department. The role involves warranty administration, documentation accuracy and processing warranty claims to support daily operations.

Experience in dealership warranty administration is advantageous, but those with strong admin backgrounds and a basic understanding of motor components are encouraged to apply. Durban-based role with permanent employment.

Formación

• Strong administrative background with excellent organisational skills.
• High level of accuracy and attention to detail.
• Good computer literacy and data capturing skills.
• Basic understanding of motor vehicle mechanical components.
• Knowledge of internal combustion engines and drivetrain systems.
• Previous motor dealership warranty administration experience advantageous, but not essential.
• Strong communication and interpersonal skills; ability to work independently and as part of a team.

Responsabilidades

• Assist with preparing, processing and submitting dealership warranty claims.
• Maintain accurate warranty records and supporting documentation.
• Ensure all warranty-related paperwork is completed correctly.
• Assist with verifying warranty information and claim requirements.
• Liaise with technicians, Service Advisors and the Parts Department.
• Follow up on outstanding warranty claims and documentation.
• Maintain accurate data capturing and administrative records.
• Assist the Service Manager with general warranty administration.
• Learn and follow manufacturer warranty policies and procedures.
• Support the efficient daily operation of the Service Department.

Conocimientos

Administrative background

Attention to detail

Data capturing

Communication skills

Teamwork

Independence

Reliability

Motor knowledge

Descripción del empleo

Warranty Clerk – Durban, KwaZulu-Natal
Industry: Automotive / Motor Vehicle Dealership
Department: Service / After-Sales
Location: Durban, KwaZulu-Natal
Employment Type: Permanent
Salary: Market-related, negotiable depending on experience, plus benefits

Position Overview

An established and reputable motor vehicle dealership in Durban is seeking an organised, accurate and detail-oriented Warranty Clerk to join its Service Department.

The successful candidate will be responsible for supporting warranty-related administration, maintaining accurate documentation and assisting with the processing and follow-up of warranty claims.

Previous dealership warranty experience is advantageous but not essential. Candidates with strong administrative backgrounds, relevant motor industry exposure and a basic understanding of motor vehicle mechanical components are encouraged to apply.

Minimum Requirements

• Strong administrative background and excellent organisational skills.
• High level of accuracy and attention to detail.
• Good computer literacy and data capturing skills.
• Basic understanding of motor vehicle mechanical components.
• Knowledge of internal combustion engines and drivetrain systems.
• Previous motor dealership Parts or Service Department experience advantageous.
• Previous dealership warranty administration experience advantageous, but not essential.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Reliable, professional and willing to learn.

Key Responsibilities

• Assist with preparing, processing and submitting dealership warranty claims.
• Maintain accurate warranty records and supporting documentation.
• Ensure all warranty-related paperwork is completed correctly.
• Assist with verifying warranty information and claim requirements.
• Liaise with technicians, Service Advisors and the Parts Department.
• Follow up on outstanding warranty claims and documentation.
• Maintain accurate data capturing and administrative records.
• Assist the Service Manager with general warranty administration.
• Learn and follow manufacturer warranty policies and procedures.
• Support the efficient daily operation of the Service Department.

Remuneration and Benefits

Market-related salary, negotiable depending on experience, plus benefits.