Automotive Warranty Claims Specialist

Intercon Recruitment; Durban; On-site; ZAR 156,000 - 257,000; Full time

Job summary

Intercon Recruitment is helping a Durban motor dealership find a detail-oriented Warranty Clerk to support the Service Department. The role involves warranty administration, documentation accuracy and processing warranty claims to support daily operations.

Experience in dealership warranty administration is advantageous, but those with strong admin backgrounds and a basic understanding of motor components are encouraged to apply. Durban-based role with permanent employment.

Qualifications

• Strong administrative background with excellent organisational skills.
• High level of accuracy and attention to detail.
• Good computer literacy and data capturing skills.
• Basic understanding of motor vehicle mechanical components.
• Knowledge of internal combustion engines and drivetrain systems.
• Previous motor dealership warranty administration experience advantageous, but not essential.
• Strong communication and interpersonal skills; ability to work independently and as part of a team.

Responsibilities

• Assist with preparing, processing and submitting dealership warranty claims.
• Maintain accurate warranty records and supporting documentation.
• Ensure all warranty-related paperwork is completed correctly.
• Assist with verifying warranty information and claim requirements.
• Liaise with technicians, Service Advisors and the Parts Department.
• Follow up on outstanding warranty claims and documentation.
• Maintain accurate data capturing and administrative records.
• Assist the Service Manager with general warranty administration.
• Learn and follow manufacturer warranty policies and procedures.
• Support the efficient daily operation of the Service Department.

Skills

Administrative background

Attention to detail

Data capturing

Communication skills

Teamwork

Independence

Reliability

Motor knowledge

Job description

Intercon Recruitment is helping a Durban motor dealership find a detail-oriented Warranty Clerk to support the Service Department. The role involves warranty administration, documentation accuracy and processing warranty claims to support daily operations.

Experience in dealership warranty administration is advantageous, but those with strong admin backgrounds and a basic understanding of motor components are encouraged to apply. Durban-based role with permanent employment.