Warehouse Supervisor

Boardroom Appointments; KwaZulu-Natal; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Boardroom Appointments is seeking a Warehouse Supervisor in KwaZulu-Natal to oversee daily warehousing operations, staff, and stock. You will ensure SOPs are followed, drive accuracy in stock control, and maintain safety and quality across shifts.

Requirements include a degree/diploma in supply chain or warehousing, at least 3 years warehousing experience, and strong supervisory skills. Proficiency in basic computer tasks and problem solving are essential; training and performance improvement

Qualifications

• 3 years warehousing experience or more.
• Ability to supervise staff behaviour and activity.
• Ability to implement and maintain operational processes.
• Ability to determine whether tasks are being carried out correctly.
• Ability to provide on the job training.
• Ability to solve problems.
• Administrative capabilities.
• Basic computer skills.
• Ability to solve discrepancies.

Responsibilities

• Supervise staff within designated areas per SOP.
• Ensure processes are carried out according to SOPs.
• Maintain SOP knowledge, documentation and enforcement.
• Ensure tasks are efficient and effective.
• Check stock accuracy against documentation and stock records.
• Ensure stock handling and packaging quality.
• Resolve issues within your area; escalate unresolved ones to the Operations Manager.
• Ensure stock is properly controlled and counts are accurate.
• Generate operational reports and meet customer KPIs.
• Ensure staff training and staff security/compliance.

Skills

Warehouse experience

Staff supervision

Operational processes

Task compliance

On-the-job training

Problem solving

Administrative skills

Basic computer skills

Discrepancy resolution

Education

Supply chain/warehousing degree or diploma

Job description

• Degree/diploma in supply chain/warehousing field beneficial
• 3 years relevant experience within the warehousing environment
• Ability to supervise staff behaviour and activity
• Ability to implement and maintain operational processes
• Ability to determine whether tasks and activities are being carried out correctly
• Ability to provide on the job training
• Ability to solve problems
• Administrative capabilities
• Basic computer skills
• Ability to solve discrepancies

Responsibilities:

• Supervise the work and processes by staff members within the area(s) for which you are responsible for in accordance with the Standard Operating Procedure pertaining to the operation
• Ensure that processes which form part of your area of responsibility is carried out according to the relevant Standard Operating Procedures
• Ensure that all Standard Operating Procedures are known, understood, documented, in place, managed and maintained and enforced
• Ensure that all tasks and activities are carried out efficiently and effectively
• Ensure that checking of stock is done effectively to ensure that the condition, quantity and description of the stock matches that of the documentation and stock keeping
• Ensure that stock is handled correctly and that the condition of the packaging is maintained
• Resolve all issues raised within your area of responsibility
• Escalate all issues which cannot be resolved to the Operations Manager
• Ensure that stock is properly controlled at all times
• Assist in the preparation of as well as the process of performing stock takes and or cycle counts
• Ensure all processes flow smoothly throughout the operation
• Ensure all administrative tasks pertaining to your area of responsibility are carried out
• Ensure that the facility and stock are adequately secured and that all Loss Control policies and procedures are implemented
• Generate, pull, manage and maintain operational reports as required
• Ensure that customer requirements are met
• Ensure all equipment required to carry out the operational tasks are available and working
• Where required, ensure formal handovers are carried out to the nightshift
• Ensure adequate staffing levels in order to meet operational requirements
• Ensure that staff are motivated and productive
• Ensure that all staff are properly trained in all aspects of the operation
• Provide on the job training
• Ensure overtime is kept to a minimum and only required on an exception basis
• Quality, Health and Safety and KPIs
• Ensure that customer KPIs are known, understood, measured, managed and maintained and reported on monthly
• Ensure continuous improvement receives focus and is implemented
• Ensure pro-active actions are taken within the operation
• Ensure NCRs/NCPs and IOs are raised daily
• Ensure that all NCRs/NCPs and IOs are closed off within the required lead times (5 working days)
• Ensure that QMS targets and objectives are managed and maintained
• Ensure standards of Health and Safety are maintained and that the requirements of the Occupational Health and Safety Act
• Ensure that all monthly checks are carried out as required
• Maintain housekeeping standards on a daily basis
• MHE and Asset Management
• Ensure that the facility, stock and assets are adequately secured and that all Loss Control policies and procedures are implemented
• Ensure that assets are well maintained, accounted for and reported on as required
• Ensure all MHE requirements in terms of licences, services, load tests, inspections and training are managed and maintained according to regulatory and company requirements
• Ensure that all assets and MHE are optimally utilised
• Ensure that costs are kept to a minimum and all costs are accounted for and managed
• Ensure that procurement procedures are followed in full
• Ensure that all records and reports relating to billing is managed, maintained and kept on file