Receiving Controller

Boardroom Appointments; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Boardroom Appointments is seeking a Receiving/Inbound Clerk in Gauteng to ensure accurate and timely inbound stock. You will implement SOPs, plan daily inbound activity, and maintain stock integrity while resolving discrepancies.

The role requires warehouse knowledge, ISO 9001 awareness, and strong administrative capabilities. You will investigate discrepancies, communicate with stakeholders, and maintain meticulous documentation and KPI reporting to managers.

Qualifications

• Degree/diploma in supply chain/warehousing field beneficial.
• Relevant warehousing experience.
• Strong administrative capabilities.
• Ability to identify and solve discrepancies in stock and documentation.
• Knowledge of warehouse processes, SOPs, & ISO 9001 procedures.

Responsibilities

• Ensure SOPs are known, understood, trained on and maintained for receiving procedures.
• Plan inbound stock daily according to volumes and staffing.
• Ensure stock is handled to maintain condition and packaging integrity.
• Investigate discrepancies in documentation, vehicles, seals or products on receiving.
• Escalate unresolved issues to the Manager and report receiving metrics.
• Maintain control of receiving documentation and filing; ensure NCRs/NCPs/IOs are raised daily and closed within lead times.

Skills

Administrative capabilities

Discrepancy resolution

Stock condition & quantity awareness

Warehouse processes knowledge

Receiving planning

Product knowledge

SOP adherence

System usage knowledge

Policy knowledge

Health and Safety knowledge

ISO 9001 procedures knowledge

Education

Degree/diploma in supply chain/warehousing field beneficial

Job description

• Degree/diploma in supply chain/warehousing field beneficial
• 3 years relevant experience within the warehousing environment
• Administrative capabilities
• Ability to solve discrepancies when highlighted
• Ability to identify discrepancies in terms of stock condition and quantity
• Knowledge of warehouse processes and packaging standards applicable to the department
• Knowledge of planning and organising the receiving process to ensure smooth running of the entire receiving process
• Have product knowledge
• Have knowledge and understanding of all the Standard Operating Procedures pertaining to their function
• Have knowledge and understanding of how to use the system within the operation
• Have knowledge and understanding of company policies
• Have knowledge and understanding of the Health and Safety procedures and requirements
• Have a knowledge and understanding of the ISO 9001 procedures

Responsibilities:

• Ensure that the Standard Operating Procedures are known, understood, trained on and maintained to ensure that the receiving procedures are carried out correctly
• Understand and know how to make use of the various systems in the business
• Ensure effective planning of inbound stock is done daily as per the volumes to be received
• Ensure effective planning of staff requirements to manage volumes expected
• Ensure that sufficient materials and equipment is available to effectively carry out the receiving tasks
• Ensure that all stock is handled in a manner which maintains the condition of the stock and its packaging as well as any specific the requirements of the products
• Carry out investigations where required for discrepancies of documentation, vehicles, seals or products upon receiving
• Communicate issues with the customer where necessary
• Resolve all issues within 24 hours
• Escalate all issues which cannot be resolved to the respective Manager
• Ensure all receiving reports are managed, maintained, monitored, actioned upon and reported to the respective managers
• Analyse receiving stats from reports and use the information to action as required
• Ensure that control of all documentation is maintained at all times and all filing is up to date
• Ensure all stock is put away on time daily
• Ensure that product master information is correctly recorded upon inbound of new products and SKU changes
• Ensure that receiving KPIs are known, understood, measured, managed and maintained and reported on
• Ensure NCRs/NCPs and IOs are raised daily
• Ensure that all NCRs/NCPs and IOs are closed off within the required lead times (5 working days)