Receiving Supervisor - Warehouse

Boardroom Appointments; Gauteng; On-site; ZAR 300,000 - 420,000; Full time

Job summary

Boardroom Appointments is seeking a Receiving Supervisor for a warehouse environment. The role focuses on planning inbound stock, enforcing SOPs, and maintaining stock integrity through thorough discrepancy investigations.

The ideal candidate will have a Matric and a relevant degree/diploma, with around 5 years in warehousing, strong administrative skills, and ability to make timely decisions. Knowledge of systems like ISAStore and Freightware is advantageous for this role.

Qualifications

• Matric or equivalent is required; a degree/diploma in supply chain or warehousing is beneficial.
• Experience in warehousing environments and handling stock discrepancies.
• Ability to plan inbound stock and manage staffing for volumes.
• Knowledge of SOPs, health and safety requirements and ISO 9001 procedures.

Responsibilities

• Ensure SOPs are known, understood, trained on and maintained for receiving procedures.
• Plan inbound stock daily based on volumes and staffing needs.
• Manage stock handling to maintain condition and packaging integrity.
• Investigate discrepancies in documentation, vehicles, seals or products on receipt.
• Communicate issues with customers and resolve within 24 hours; escalate unresolved issues.

Skills

Administrative capabilities

Discrepancy resolution

Decision making

Stock condition knowledge

Receiving process knowledge

Education

Matric

Degree/diploma in supply chain/warehousing

Tools

ISAStore

Freightware

MyBusiness

Embrace

Job description

About the job Receiving Supervisor - Warehouse

• Matric
• Degree/diploma in supply chain/warehousing field beneficial
• 5 years relevant experience within the warehousing environment
• Administrative capabilities
• Ability to solve discrepancies when highlighted
• Ability to identify discrepancies in terms of stock condition and quantity
• Able to make decisions
• Knowledge of warehouse processes and packaging standards applicable to the department
• Knowledge of planning and organising the receiving process to ensure smooth running of the entire receiving process
• Have product knowledge
• Have knowledge and understanding of all the Standard Operating Procedures pertaining to their function
• Have knowledge and understanding of how to use the system within the operation
• Have knowledge and understanding of company policies
• Have knowledge and understanding of the Health and Safety procedures and requirements
• Have a knowledge and understanding of the ISO 9001 procedures

Responsibilities:

• Operations
• Ensure that the Standard Operating Procedures are known, understood, trained on and maintained to ensure that the receiving procedures are carried out correctly
• Understand and know how to make use of the various systems in the business; ISAStore, Freightware, MyBusiness, Embrace etc
• Ensure effective planning of inbound stock is done daily as per the volumes to be received
• Ensure effective planning of staff requirements to manage volumes expected
• Ensure that sufficient materials and equipment is available to effectively carry out the receiving tasks
• Ensure that all stock is handled in a manner which maintains the condition of the stock and its packaging as well as any specific the requirements of the products
• Carry out investigations where required for discrepancies of documentation, vehicles, seals or products upon receiving
• Communicate issues with the customer where necessary
• Resolve all issues within 24 hours
• Escalate all issues which cannot be resolved to the respective Manager
• Ensure all receiving reports are managed, maintained, monitored, actioned upon and reported to the respective managers
• Analyse receiving stats from reports and use the information to action as required
• Ensure that control of all documentation is maintained at all times and all filing is up to date
• Ensure all stock is put away on time daily
• Ensure that product master information is correctly recorded upon inbound of new products and SKU changes
• Quality, Health and Safety and KPIs
• Ensure that receiving KPIs are known, understood, measured, managed and maintained and reported on
• Ensure NCRs/NCPs and IOs are raised daily
• Ensure that all NCRs/NCPs and IOs are closed off within the required lead times (5 working days)
• Ensure standards of Health and Safety are maintained and that the requirements of the Occupational Health and Safety Act
• Ensure that all monthly checks are carried out as required
• Maintain housekeeping standards on a daily basis
• Ensure adequate staffing levels in order to meet operational requirements
• Ensure that all staff are properly trained in all aspects of the operation
• Ensure overtime is kept to a minimum and only required on an exception basis