Waiter / Waitress (Cape Winelands) Permanent

Mycareercraft; South Africa; Presencial; ZAR 85 000 - 125 000; Tempo integral

Resumo da oferta

Mycareercraft is seeking a warm, professional waiter or waitress to join our front‑of‑house team. If you enjoy great service and thrive in a busy restaurant, we'd love to hear from you.

You will welcome guests, explain menus, upsell desserts and coffees, handle orders via POS, and ensure a pristine dining area. A Grade 12 certificate and several years’ experience in a similar setting will help you excel.

Qualificações

• Grade 12 certificate required.
• 3+ years of experience as a waiter/waitress in a similar setting (5 years for Senior).
• Basic knowledge of wine and wine regions.
• Hands-on experience with a cash register and POS ordering system.
• Strong communication skills and ability to connect with guests.

Responsabilidades

• Welcome guests to your section, hand out menus and wine lists, and ensure they feel cared for from seating.
• Know the menu inside out and confidently answer questions and make recommendations.
• Set up and maintain tables and keep the dining area neat and guest-ready during shift.
• Take orders accurately using the POS system and ensure they reach kitchen and bar promptly.
• Clear used crockery, offer desserts and coffee, and upsell where appropriate.
• Process bills accurately and keep the restaurant floor, fixtures, and uniform clean and presentable.

Conhecimentos

Customer service

Communication

Cash handling

POS systems

Wine knowledge

Formação académica

Grade 12 certificate

Ferramentas

POS system

Cash register

Descrição da oferta de emprego

We're looking for a warm, professional waiter or waitress to join our front-of-house team. If you enjoy working with people, take pride in great service, and thrive in a busy restaurant environment — we'd love to hear from you.

What You'll Be Doing

• Welcome guests to your section, hand out menus and wine lists, and make sure everyone feels looked after from the moment they sit down.
• Know the menu inside out — including key ingredients and how dishes are prepared — so you can confidently answer questions and make recommendations.
• Set up and maintain tables — linen, cutlery, glassware — keeping everything neat and guest-ready throughout your shift.
• Take food and drink orders accurately using the POS system and ensure they reach the kitchen and bar promptly and correctly.
• Clear used crockery and cutlery between courses, offer desserts and coffee, and upsell where appropriate.
• Process bills accurately and ensure the restaurant floor, fixtures, and your uniform are always clean and presentable.

What We're Looking For

• Grade 12 certificate.
• At least 3 years of experience as a waiter or waitress in a similar setting (5 years for a Senior Waiter position).
• Basic knowledge of wine and the surrounding wine regions.
• Hands-on experience with a cash register and POS ordering system.
• Good communication skills and a natural ability to connect with guests.
• Patient, attentive, and comfortable working with a distinguished, high-end clientele.
• Well-presented, reliable, and flexible — with a positive, enthusiastic attitude.
• Basic maths skills for handling bills and cash.

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