This front-of-house role suits someone who stays calm, warm and consistent in a busy, high-end restaurant, and who knows how to make discerning guests feel properly looked after.
Core Criteria:
- Grade 12 certificate
- Ideally 3 years experience waiting tables in a comparable restaurant
- Working knowledge of wine and the surrounding wine regions
- Confident using POS and till systems
- At ease serving high-end, discerning guests
- Comfortable with everyday maths and handling bills
- Clear, friendly communicator and attentive listener
- Service-minded, patient and observant at the table
- Neat, professional appearance
- Dependable, adaptable and takes ownership of the job
- Upbeat, energetic personality
Core Responsibilities:
- Welcome guests to their tables and present menus and wine lists
- Explain dishes confidently, including key ingredients and how they are prepared
- Lay tables to standard with linen, cutlery and glassware
- Capture food and drink orders accurately on the POS and serve them promptly
- Pass orders to the kitchen and bar and keep service flowing
- Clear used plates, cutlery and glassware throughout the meal
- Recommend desserts and coffee
- Prepare and present bills accurately
- Keep the dining area, fixtures and fittings spotless and hygienic
- Arrive in a clean, well-kept uniform every shift