Restaurant, Bar & Venue Manager

Craven Cottage CC; Gauteng; On-site; ZAR 320,000 - 520,000; Full time

Job summary

Craven Cottage CC is seeking an experienced Hospitality Manager to lead a 100+ seat operation in Gauteng. You will oversee front-of-house, barista, cleaning, and reception teams, ensuring smooth daily service and guest satisfaction.

Key duties include staff rostering, training, cash-ups, stock control, and comprehensive reporting. The ideal candidate has 5+ years of management experience, excellent communication, and a hands-on leadership style suited to a high-volume environment.

Qualifications

• Grade 12 or higher educational attainment.
• Formal hospitality qualification is an advantage.
• Minimum 5 years’ relevant management experience.
• Excellent communication and customer service focus.
• Proven leadership ability.
• Hands-on operations management including cash-ups, stock control, reporting.
• Staff management including performance, scheduling, training.
• Confident in FOH and BOH operations.
• Thrives in a high-volume, fast-paced environment.
• Well-presented, reliable and passionate about hospitality.
• Computer literacy with POS systems.
• Flexible with hospitality hours.
• Team leadership and ability to lead a team.
• Well groomed, reliable, courteous and flexible.
• Ability to multi-task and work under pressure.
• Problem-solving and attention to detail.
• Charismatic.

Responsibilities

• Run service for 100+ seats.
• Understand the menu and served dishes.
• Train and roster staff.
• Manage departments: Waiters / Runners / Baristas / Cleaners / Reception & hostesses.

Skills

Staff management

Leadership

Operations management

Customer service

Cash handling

Stock control

Reporting

Scheduling

Training

Communication

Education

Grade 12

Formal hospitality qualification

Tools

POS Systems

Job description

Duties

• Capable of running service for 100+ seats.
• Understand the food that is being served.
• Train and roster their staff compliment.
• The Manager will be responsible for managing the following departments: Waiters / Runners / Baristas / Cleaners / Reception & hostesses

Requirements

• Grade 12
• Formal qualification would be an advantage
• Minimum 5 years’ relevant management experience
• Excellent communication skills and a strong customer service focus
• Proven leadership ability
• Hands‑on capability to manage day‑to‑day operations, including cash‑ups, stock control, and reporting
• Staff management experience, including performance management, scheduling, and training
• Confident in both FOH and BOH operations
• Able to thrive in a high‑volume, fast‑paced environment
• Well‑presented, reliable, and passionate about hospitality
• Financial and management skills
• Computer Literate in POS Systems
• Flexible and able to work hospitality hours.
• Must be a team leader and excellent with staff
• Must have the ability to manage and lead a team
• Must be well groomed, reliable, courteous and flexible
• Ability to multi‑task and work under pressure
• Problem‑solving and attention to detail
• Charismatic