Volunteer Coordinator and Engagement Lead

Placements24; Mossel Bay; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Remote work

Professional development

Job summary

Placements24 is seeking a Volunteer Coordinator and Engagement Lead for a prominent nonprofit. The role focuses on building and sustaining a vibrant volunteer program with remote work flexibility, contributing to community projects in the Western Cape and beyond.

You will recruit, train, and support volunteers, manage schedules and records, and collaborate with program staff to match volunteers to opportunities, ensuring an engaging volunteer experience and high program impact.

Qualifications

• Experience coordinating volunteers in a nonprofit setting.
• Excellent communication and relationship-building skills.
• Strong organizational abilities and attention to detail managing multiple tasks.
• Proficient with CRM or volunteer management software.
• Passion for community service and nonprofit missions.

Responsibilities

• Develop recruitment, screening, and onboarding strategies.
• Plan and conduct volunteer training and ongoing support.
• Manage volunteer schedules, assignments and communications.
• Foster a positive volunteer experience and recognize contributions.
• Maintain accurate volunteer records and databases.
• Collaborate with staff to align volunteer needs with opportunities.

Skills

Volunteer Coordination

Recruitment

Communication

Organisation & Planning

CRM Systems

Tools

Volunteer Management Software

Job description

About the Role

Our client, a prominent non‑profit organization dedicated to community service, is seeking a highly motivated and personable Volunteer Coordinator and Engagement Lead to manage their volunteer program remotely. This position is key to recruiting, training, and retaining a dedicated base of volunteers who are essential to delivering our client's mission. You will be responsible for creating an engaging volunteer experience, ensuring volunteers are well-supported and effectively utilized across various projects. This role offers a fantastic opportunity for an individual passionate about volunteerism and community impact, with the flexibility of a remote work setup, to significantly contribute to the organization's success in Mossel Bay and beyond.

Key Responsibilities

• Develop and execute strategies for volunteer recruitment, screening, and onboarding.
• Plan and conduct effective volunteer training sessions and ongoing support activities.
• Manage volunteer schedules, assignments, and communication channels to ensure smooth operations.
• Foster a positive and rewarding volunteer experience, addressing concerns and recognizing contributions.
• Maintain accurate volunteer records and database management systems.
• Collaborate with program staff to identify volunteer needs and effectively match volunteers to opportunities.

Requirements

• Previous experience in volunteer coordination, recruitment, or management within a non‑profit setting.
• Excellent communication, interpersonal, and relationship‑building skills.
• Strong organizational abilities and attention to detail in managing multiple tasks and volunteers.
• Proficiency in using volunteer management software or CRM systems.
• A proactive approach to problem‑solving and creating a positive volunteer environment.
• Passion for community service and supporting the mission of charitable organizations.

Benefits

• Competitive salary with remote work flexibility.
• Opportunity to build and nurture a vibrant volunteer community.
• Professional development in volunteer management and non‑profit operations.
• A supportive and appreciative remote team culture.Direct contribution to impactful community programs in the Western Cape.