Telecom Systems Administrator

Placements24; Paarl; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Competitive salary

Health and wellness benefits

Professional development and vendor_{

Job summary

Placements24 in Paarl is seeking a Telecom Systems Administrator to manage PBX, VoIP and unified communications systems. You will configure, monitor performance, perform backups, and support high availability in a collaborative IT team.

The ideal candidate has a degree in IT or related field, 3+ years in telecom-focused admin roles, strong SIP/VoIP knowledge, and hands-on experience with PBX/UC platforms such as Cisco CallManager, Asterisk or Teams Voice.

Qualifications

• Bachelor's degree in IT/CS or equivalent experience.
• 3+ years as a Systems Administrator focused on telecom systems.
• Proficient with VoIP technologies, SIP and related protocols.
• Experience with PBX or UC platforms (Cisco CallManager, Asterisk, Teams Voice).
• Strong understanding of network infrastructure and security related to telecoms.
• Excellent problem-solving and analytical skills.

Responsibilities

• Administer, configure, and maintain PBX systems, VoIP gateways, and UC platforms.
• Monitor performance, identify issues, and implement high-availability solutions.
• Manage user accounts, permissions, and telephony services.
• Perform updates, patching, and backups.
• Troubleshoot telecom hardware and software issues.

Skills

VoIP technologies

SIP protocols

Analytical skills

Troubleshooting

Network monitoring

Education

Bachelor's degree or equivalent experience

Tools

Cisco CallManager

Asterisk

Microsoft Teams Voice

Job description

About the Role

Our client is seeking a skilled and proactive Telecom Systems Administrator to manage and maintain their sophisticated telecommunications systems in Paarl. This role is critical for ensuring the seamless operation of voice, data, and unified communications platforms. You will be responsible for system configuration, performance monitoring, troubleshooting, and implementing upgrades to support the company's communication needs. This is an excellent opportunity for an IT professional with a strong background in telecommunications systems to contribute to a growing organization and work within a collaborative IT department.

Key Responsibilities

• Administer, configure, and maintain PBX systems, VoIP gateways, and unified communications platforms.
• Monitor system performance, proactively identify issues, and implement solutions to ensure high availability.
• Manage user accounts, permissions, and telephony services.
• Perform regular system updates, patching, and backups.
• Troubleshoot hardware and software issues related to telecommunications systems.
• Develop and maintain system documentation, including configurations, procedures, and user guides.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• 3+ years of experience as a Systems Administrator with a focus on telecommunications systems.
• Proficiency with VoIP technologies, SIP, and relevant communication protocols.
• Experience with specific PBX or UC platforms (e.g., Cisco CallManager, Asterisk, Microsoft Teams Voice).
• Strong understanding of network infrastructure and security principles as they relate to telecom systems.
• Excellent problem-solving and analytical skills.

Benefits

• Competitive annual salary and performance incentives.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and vendor certifications.
• Supportive work environment with a focus on team collaboration.
• Access to modern technology and infrastructure.