Telecommunications Systems Administrator

Placements24; Soweto; On-site; ZAR 420,000 - 600,000; Full time

Benefits offered by this job

Health insurance

Training opportunities

Supportive team environment in Soweto

Competitive salary

Job summary

Placements24 is seeking a detail-oriented Telecommunications Systems Administrator in Soweto to manage PBX, VoIP, voicemail, and unified communications. You will install, configure, troubleshoot, and support telecom systems to keep voice and data services running smoothly.

The ideal candidate has proven experience with PBX (Asterisk, Avaya, Cisco CallManager), VoIP, and networking basics, plus strong troubleshooting and customer service skills.

Qualifications

• Proven experience as Telecommunications Systems Administrator.
• Experience with VoIP and IP-based communications.
• Experience administering PBX systems (Asterisk, Avaya, Cisco CallManager).
• Strong understanding of networking principles relevant to voice/data.

Responsibilities

• Administer and maintain telecommunications systems, including PBX, VoIP, voicemail, and unified communications platforms.
• Monitor system performance, troubleshoot issues, and perform regular maintenance to ensure optimal operation.
• Manage user accounts, permissions, and system configurations.
• Install, upgrade, and configure new telecommunications hardware and software.
• Respond to user support requests and resolve technical issues related to communication systems.
• Develop and maintain documentation for system configurations, procedures, and troubleshooting guides.

Skills

VoIP technologies

Networking principles

Troubleshooting

Communication skills

Tools

Asterisk PBX

Avaya PBX

Cisco CallManager

Job description

Our client is seeking a detail-oriented Telecommunications Systems Administrator to manage and maintain their communication systems in Soweto . This role is vital for ensuring the smooth operation of voice and data communication platforms that support the organization's activities. You will be responsible for the installation, configuration, troubleshooting, and ongoing support of a variety of telecom systems, contributing directly to operational efficiency in the Gauteng region. This is a hands-on position for a skilled administrator looking to make a tangible impact within a growing company.

Key Responsibilities

• Administer and maintain telecommunications systems, including PBX, VoIP, voicemail, and unified communications platforms.
• Monitor system performance, troubleshoot issues, and perform regular maintenance to ensure optimal operation.
• Manage user accounts, permissions, and system configurations.
• Install, upgrade, and configure new telecommunications hardware and software.
• Respond to user support requests and resolve technical issues related to communication systems.
• Develop and maintain documentation for system configurations, procedures, and troubleshooting guides.

Requirements

• Proven experience as a Telecommunications Systems Administrator or similar role.
• Proficiency with VoIP technologies and IP-based communication systems.
• Experience administering PBX systems (e.g., Asterisk, Avaya, Cisco CallManager) is highly desirable.
• Strong understanding of networking principles relevant to voice and data communications.
• Excellent troubleshooting and problem-solving abilities.
• Good communication and customer support skills.

Benefits

• Competitive annual salary.
• Comprehensive benefits package including health insurance.
• Opportunities for training and professional development in telecom systems.
• Work within a supportive team environment in Soweto.
• Contribute to reliable communication infrastructure for a dynamic organization.