VoIP Systems Administrator

Placements24; Klerksdorp; Hybrid; ZAR 350,000 - 480,000; Full time

Benefits offered by this job

Competitive salary

Annual incentives

Medical insurance

Retirement plan

Professional development

Collaborative environment

Job summary

Placements24 is seeking a skilled VoIP Systems Administrator to manage and maintain the organization's voice over IP infrastructure in Klerksdorp, South Africa. The role emphasizes reliability, security, and efficient communication across the company.

You will deploy, configure, and support VoIP platforms, PBX systems, and related hardware, ensuring optimal uptime and secure operations while collaborating with IT teams and end-users for seamless communications.

Qualifications

• Bachelor's degree in CS, Telecommunications, or related field.
• Minimum 3 years' experience administering VoIP systems and PBX.
• Strong knowledge of SIP, H.323, and RTP.
• Experience with network configuration (firewalls/routers/switches) as they relate to VoIP.
• Familiarity with VoIP hardware vendors and software solutions.
• Excellent troubleshooting and diagnostic skills.

Responsibilities

• Install, configure, and maintain VoIP systems including PBX and voicemail.
• Monitor performance, troubleshoot, and maintain uptime.
• Manage user accounts, extensions, and call routing.
• Implement and enforce security policies for VoIP.
• Collaborate with network/IT teams for integration.
• Provide training and support to end-users on VoIP features.

Skills

SIP

H.323

RTP

Troubleshooting

Network configuration

Education

Bachelor's degree in Computer Science, Telecommunications, or related field

Tools

PBX platforms

VoIP hardware

Firewalls

Routers

Switches

Job description

About the Role

Our client seeks a highly competent VoIP Systems Administrator to manage and maintain their voice over IP infrastructure in Klerksdorp . This role is essential for ensuring the reliability, security, and efficiency of the company's communication systems. You will be responsible for the deployment, configuration, and ongoing support of VoIP platforms, PBX systems, and related hardware. This position requires a deep understanding of telecommunications protocols, network configurations, and system administration best practices. You will contribute to a seamless communication experience for all users.

Key Responsibilities

• Install, configure, and maintain VoIP systems, including PBX, voicemail, and call management platforms.
• Monitor system performance, troubleshoot issues, and perform regular maintenance to ensure optimal uptime and quality of service.
• Manage user accounts, extensions, and call routing configurations according to business requirements.
• Implement and enforce security policies to protect the VoIP infrastructure from unauthorized access and threats.
• Collaborate with network and IT teams to ensure seamless integration of VoIP services with the broader network infrastructure.
• Provide technical support and training to end-users on VoIP features and functionalities.

Requirements

• Bachelor's degree in Computer Science, Telecommunications, or a related field, or equivalent work experience.
• Minimum of 3 years of experience in administering VoIP systems and PBX platforms.
• Strong knowledge of VoIP protocols such as SIP, H.323, and RTP.
• Experience with network configuration, including firewalls, routers, and switches, as they relate to VoIP.
• Familiarity with common VoIP hardware vendors and software solutions.
• Excellent troubleshooting skills and the ability to diagnose complex communication issues.

Benefits

• Competitive salary and annual performance incentives.
• Comprehensive medical and dental insurance plans.
• Retirement savings plan with employer contribution.
• Opportunities for professional development and certifications in VoIP technologies.
• A collaborative and innovative work environment.