VoIP Systems Administrator - Telecoms

Placements24; Stellenbosch; Hybrid; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Training opportunities

Collaborative team in Stellenbosch

Job summary

Placements24 is recruiting a VoIP Systems Administrator to join our Stellenbosch team. The role focuses on deploying, configuring, monitoring, and maintaining VoIP infrastructure to ensure reliable communications within the Western Cape.

The ideal candidate has at least 3 years in VoIP systems administration, with hands-on experience in SIP/H.323 and platforms like Asterisk, Cisco CallManager or FreeSWITCH. Collaboration with IT and network teams is essential.

Qualifications

• 3+ years in VoIP systems administration or telecoms field.
• Experience with SIP/H.323 and VoIP platforms.
• Experience troubleshooting voice quality and call issues.

Responsibilities

• Administer, configure, and maintain VoIP platforms, PBXs, and related hardware/software.
• Monitor system performance for high availability and quality of voice communications.
• Troubleshoot and resolve VoIP issues including call quality, connectivity, and features.
• Implement and manage security measures for the VoIP environment.
• Collaborate with IT and network teams to integrate VoIP solutions with existing infrastructure.

Skills

VoIP protocols

Troubleshooting

Network fundamentals

Tools

Asterisk

Cisco CallManager

FreeSWITCH

Job description

About the Role

Our client is seeking a meticulous and skilled VoIP Systems Administrator to join their technical team in Stellenbosch . This role is central to managing and maintaining the company's Voice over IP (VoIP) infrastructure, ensuring reliable and efficient communication services. You will be responsible for the deployment, configuration, monitoring, and troubleshooting of our VoIP systems, playing a critical role in seamless communication delivery within the Western Cape . This position is ideal for an IT professional with specialized expertise in VoIP technologies.

Key Responsibilities

• Administer, configure, and maintain VoIP platforms, PBXs, and related hardware/software.
• Monitor system performance, ensuring high availability and quality of voice communications.
• Troubleshoot and resolve VoIP-related issues, including call quality, connectivity, and feature problems.
• Implement and manage security measures for the VoIP environment to protect against unauthorized access.
• Collaborate with IT and network teams to integrate VoIP solutions with existing infrastructure.

Requirements

• Minimum of 3 years of experience in VoIP systems administration or a related field within the telecoms industry.
• Proficiency with VoIP protocols (SIP, H.323) and common VoIP platforms (e.g., Asterisk, Cisco CallManager, FreeSWITCH).
• Strong understanding of network fundamentals, including TCP/IP, QoS, and routing.
• Experience with troubleshooting voice quality issues.
• Relevant certifications in VoIP or networking are a plus.

Benefits

• Competitive annual salary.
• Comprehensive health and wellness benefits.
• Opportunities for training and certifications in emerging communication technologies.
• A supportive and collaborative team environment in Stellenbosch .
• Exposure to advanced VoIP and unified communications solutions.