VoIP Network Administrator

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Performance bonuses

Health, dental, and vision insurance

Hybrid work arrangement

Certification and professional develop

Job summary

Placements24 seeks a skilled VoIP Network Administrator to manage and optimize its VoIP infrastructure in Nelspruit. This role ensures reliability, security, and performance of voice services for all users in a dynamic corporate environment.

You will handle day-to-day administration, troubleshooting, and enhancements of VoIP platforms, with a proactive approach to maintaining and improving communications systems. Hybrid work arrangement offered.

Qualifications

• Bachelor's degree in IT, CS, or related field or equivalent experience.
• Minimum 4 years of VoIP administration and network support experience.
• Strong understanding of VoIP protocols (SIP, H.323, RTP).
• Experience with common PBX platforms and voice gateways.
• Proficiency in network troubleshooting and monitoring tools.

Responsibilities

• Administer, configure, and maintain VoIP systems (PBX, softswitches).
• Monitor voice traffic performance; resolve call quality and latency issues.
• Implement and manage security measures for VoIP networks.
• Provide technical end-user support for VoIP phones and services.
• Plan and execute upgrades and migrations for VoIP infrastructure.
• Collaborate with network and systems teams for integrated service delivery.

Skills

VoIP administration

SIP/H.323/RTP

PBX platforms

Network troubleshooting

Customer service

Education

Bachelor's degree or equivalent

Tools

PBX platforms

Voice gateways

Network monitoring tools

Job description

About the Role

Our client is seeking a skilled VoIP Network Administrator to manage and optimize their voice over IP infrastructure in Nelspruit . This role is vital for ensuring the reliability, security, and performance of our business communication systems. You will be responsible for the day-to-day administration, troubleshooting, and enhancement of VoIP platforms, ensuring seamless voice services for all users. The ideal candidate has a strong technical background in VoIP technologies and networking, coupled with a proactive approach to maintaining and improving communication systems within a dynamic corporate environment.

Key Responsibilities

• Administer, configure, and maintain VoIP systems, including PBX, softswitches, and related applications.
• Monitor network performance for voice traffic, identify and resolve issues related to call quality and latency.
• Implement and manage security measures for VoIP networks to protect against threats.
• Provide technical support for end-users experiencing issues with VoIP phones and services.
• Plan and execute upgrades and migrations for VoIP infrastructure.
• Collaborate with network and systems teams to ensure integrated service delivery.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• Minimum of 4 years of experience in VoIP administration and network support.
• Strong understanding of VoIP protocols (SIP, H.323, RTP) and related technologies.
• Experience with common PBX platforms and voice gateways.
• Proficiency in network troubleshooting and monitoring tools.
• Excellent problem-solving skills and customer service orientation.

Benefits

• Competitive salary and performance bonuses.
• Comprehensive health, dental, and vision insurance.
• Hybrid work arrangement offering flexibility.
• Opportunities for certification and professional development in VoIP technologies.
• A collaborative and supportive work environment.