Telecommunications Specialist

Placements24; Vereeniging; Hybrid; ZAR 500,000 - 700,000; Full time

Benefits offered by this job

Private medical aid

Retirement plan

Professional development

Certifications

Job summary

Placements24 is seeking a skilled Telecommunications Specialist to join a distributed team, supporting operations across Vereeniging and beyond. The role focuses on managing and optimizing voice and data communications, ensuring reliable connectivity for all users in a fully remote setup.

You will troubleshoot complex telecom issues, implement system upgrades, and contribute to the strategic direction of the company's communication infrastructure, with strong collaboration through digital

Qualifications

• 5+ years managing and supporting complex telecommunications systems.
• Strong knowledge of VoIP, SIP, PBX and UC.
• Proficient with TCP/IP, QoS and VLANs.

Responsibilities

• Manage and maintain the company's PBX system, VoIP services, and other voice communication platforms.
• Configure and troubleshoot network connectivity for voice and data services, ensuring optimal performance.
• Implement and manage telecommunication security protocols to protect company data and systems.
• Collaborate with IT teams to integrate telecommunication systems with other business applications.
• Monitor system performance, identify potential issues, and implement proactive solutions.
• Provide technical support and training to users on telecommunication systems and best practices.

Skills

VoIP

PBX systems

Asterisk

Avaya

SIP

Unified communications

TCP/IP

QoS

VLANs

Troubleshooting

Analytics

Education

Bachelor's degree in Telecommunications, Computer Science, or related field

Tools

Asterisk

Avaya

Job description

About the Role

Our client is looking for a skilled Telecommunications Specialist to join their distributed team, supporting critical operations across Vereeniging and beyond. This role focuses on managing and optimizing the company's voice and data communication systems, ensuring reliable and efficient connectivity for all users. As a remote position, you will have the autonomy to manage your tasks and collaborate effectively with colleagues and stakeholders through advanced digital platforms. You will be instrumental in troubleshooting complex telecommunication issues, implementing system upgrades, and contributing to the strategic direction of the company's communication infrastructure. This is an excellent opportunity for an experienced professional seeking a challenging role with significant remote flexibility.

Key Responsibilities

• Manage and maintain the company's PBX system, VoIP services, and other voice communication platforms.
• Configure and troubleshoot network connectivity for voice and data services, ensuring optimal performance.
• Implement and manage telecommunication security protocols to protect company data and systems.
• Collaborate with IT teams to integrate telecommunication systems with other business applications.
• Monitor system performance, identify potential issues, and implement proactive solutions.
• Provide technical support and training to users on telecommunication systems and best practices.

Requirements

• Bachelor's degree in Telecommunications, Computer Science, or a related field, or equivalent experience.
• Minimum of 5 years of experience in managing and supporting complex telecommunications systems.
• Strong knowledge of VoIP, SIP, PBX systems (e.g., Asterisk, Avaya), and unified communications.
• Experience with network protocols relevant to telecommunications, such as TCP/IP, QoS, and VLANs.
• Proficiency in troubleshooting voice and data communication issues.
• Excellent analytical and problem-solving abilities.

Benefits

• Competitive annual salary and performance-based incentives.
• Fully remote work arrangement offering excellent work-life balance.
• Comprehensive private medical aid and retirement savings plan.
• Opportunities for ongoing professional development and acquiring new certifications.
• Access to modern telecommunications technology and a collaborative virtual team environment.