Virtual Social Support & Counseling Specialist

Placements24; George; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Remote work

Equipment provided

Online professional development

Job summary

Placements24 in South Africa is hiring a Social Support Specialist for a fully remote role serving individuals and families nationwide. You will deliver virtual counselling, assess needs online, and connect clients with resources via digital platforms.

A degree in Social Work or related field and 4+ years of remote experience are required. Join a collaborative online team focused on social impact, with flexible hours and equipment provided for home-office work.

Qualifications

• Minimum 4 years of experience in social support, counselling, or case management.
• Experience delivering services remotely and via online platforms.
• Strong written and verbal communication in a professional online setting.
• Ability to work autonomously and manage a home-office setup.

Responsibilities

• Provide virtual counselling and emotional support to individuals and families.
• Conduct online needs assessments and develop tailored support plans.
• Connect clients with online resources and community services.
• Facilitate virtual support groups and workshops on relevant topics.
• Maintain confidential digital case files and records.

Skills

Empathy

Active listening

Remote communication

Rapport building

Education

Social Work degree or related

Tools

Video conferencing software

CRM systems

Cloud collaboration tools

Job description

Placements24 in South Africa is hiring a Social Support Specialist for a fully remote role serving individuals and families nationwide. You will deliver virtual counselling, assess needs online, and connect clients with resources via digital platforms.

A degree in Social Work or related field and 4+ years of remote experience are required. Join a collaborative online team focused on social impact, with flexible hours and equipment provided for home-office work.