Virtual Cleaning Operations Coordinator

Placements24; Rustenburg; Hybrid; ZAR 320,000 - 420,000; Full time

Benefits offered by this job

Competitive annual salary.

Fully remote work arrangement.

Professional development opportunities

Contribute to a growing company with a

A dynamic and supportive virtual work環

Job summary

Placements24 is seeking a highly organized Virtual Cleaning Operations Coordinator to oversee remote cleaning services. You will coordinate scheduling for field teams, act as the primary liaison between clients, staff and management, and monitor delivery using remote tools to ensure quality and client satisfaction.

This fully remote role requires strong organizational skills, proactive problem-solving, and excellent written and verbal communication for remote coordination across sites in South

Qualifications

• Experience in operations coordination or similar role.
• Strong organizational and multitasking abilities.
• Proficient with scheduling software and remote tools.
• Excellent written and verbal communication for remote work.

Responsibilities

• Coordinate and schedule cleaning teams for client sites remotely.
• Serve as a liaison between clients, field staff, and management.
• Monitor service delivery using tracking software and provide feedback to teams.
• Handle client inquiries and resolve operational issues promptly.
• Maintain records of services performed, staff availability, and supplies inventory.

Skills

Organizational skills

Multitasking

Problem solving

Communication skills

Remote coordination

Tools

Scheduling software

Remote collaboration tools

Job description

About the Role

Our client requires a highly organized Virtual Cleaning Operations Coordinator to manage and optimize their remote cleaning services. This role is crucial for ensuring seamless service delivery and client satisfaction through effective remote coordination. You will be the primary point of contact for field teams, managing schedules, troubleshooting issues, and ensuring all operational standards are met without direct on-site presence. This position demands excellent organizational skills, proactive problem-solving, and strong digital communication abilities.

Key Responsibilities

• Coordinate and schedule cleaning teams for various client sites remotely.
• Serve as a key liaison between clients, field staff, and management.
• Monitor service delivery using tracking software and provide feedback to teams.
• Handle client inquiries and resolve operational issues promptly and efficiently.
• Maintain accurate records of services performed, staff availability, and inventory of supplies.

Requirements

• Experience in operations coordination or a similar role, preferably in a service industry.
• Excellent organizational and multitasking skills.
• Proficiency in scheduling software and remote collaboration tools.
• Strong problem-solving and conflict-resolution abilities.
• Exceptional verbal and written communication skills for remote interaction.

Benefits

• Competitive annual salary.
• Fully remote work arrangement.
• Professional development opportunities in operations management.
• Contribute to a growing company with a focus on efficient service delivery.
• A dynamic and supportive virtual work environment.