Vehicle Damage Assessor (Desktop) – Claims Optimizer

Telesure Investment Holdings (TIH); Wes-Kaap; On-site; ZAR 300,000 - 450,000; Full time

Job summary

Telesure Investment Holdings (TIH) is seeking a dedicated individual to support their claims handling philosophy, ensuring quality service in vehicle spend management. The successful candidate will handle operational tasks, validate vehicles, and engage effectively with clients to enhance customer service and retention.

A background in mechanical engineering or panel beating, along with vehicle damage quantification qualifications, is essential. Join TIH to grow your career in a reputable financial service provider.

Qualifications

• Essential Grade 12 / SAQA Accredited Equivalent.
• VDQ Qualification is also essential for applicants.
• Advantageous if you have Mechanical Engineering or N2/N3 level skills.

Responsibilities

• Carry out operational tasks following established processes.
• Make accurate cost-related decisions during vehicle claim life cycle.
• Validate vehicles accurately for claims.
• Provide high-quality service while identifying new business opportunities.
• Maintain relationships with service providers and customers.
• Contribute to continuous improvement in operations.

Skills

Cost-related decision making

Client relationship management

Workshop experience

Vehicle assessment

Education

Grade 12 / SAQA Accredited Equivalent

VDQ (Vehicle Damage Quantifier) Qualification

Mechanical Engineering / Panel beating N2/N3

Job description

Telesure Investment Holdings (TIH) is seeking a dedicated individual to support their claims handling philosophy, ensuring quality service in vehicle spend management. The successful candidate will handle operational tasks, validate vehicles, and engage effectively with clients to enhance customer service and retention.

A background in mechanical engineering or panel beating, along with vehicle damage quantification qualifications, is essential. Join TIH to grow your career in a reputable financial service provider.