Desktop Vehicle Assessor

Bluespec Holdings; Johannesburg; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Bluespec Holdings is seeking an office-based Claims Assessor to evaluate segmented motor claims through desktop-based vehicle assessments, with no need for physical inspections. In this role you will determine repair versus replacement needs, validate claims against standards, generate detailed assessment reports, and liaise with internal and external stakeholders to meet service levels.

This position is based in Gauteng, Johannesburg, and requires strong analytical skills and meticulous

Responsibilities

• Assess vehicle damage against quotations via desktop review.
• Determine repair, replacement, or aftermarket parts as appropriate.
• Evaluate and validate claims in line with company standards.
• Generate detailed and accurate claims assessment reports.
• Determine market value of vehicles for settlement.
• Capture notes, process claims, and upload documents on internal systems.
• Approve and sign off on additional repairs where required.
• Handle queries and liaise with internal and external stakeholders.
• Ensure turnaround times and service level agreements are met.

Job description

Job Purpose:

The purpose of this role is to assess and determine the quantum and merit of segmented motor claims through desktop-based vehicle assessments. This is an office-based position and does not require physical vehicle inspections.

Key Responsibilities:

• Assess vehicle damage against provided or requested quotations via desktop review.
• Determine whether to repair, replace parts, or use aftermarket spares (where applicable).
• Evaluate and validate claims in line with company standards and guidelines.
• Generate detailed and accurate claims assessment reports.
• Determine the market value of vehicles for settlement purposes.
• Capture notes, process claims, and upload supporting documents on internal systems.
• Approve and sign off on additional repairs where required.
• Handle queries, complaints, and liaise with both internal and external stakeholders.
• Ensure turnaround times and service level agreements are consistently met.