UX/UI Content Writer

Absa Group

Johannesburg

On-site

ZAR 600,000 - 900,000

Full time

8 hours ago

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Job summary

Absa Group is seeking a seasoned Digital Experience Leader to optimize web experiences through SEO, UX and content strategy, driving engagement and conversions.

You will audit, govern and improve accessibility and content quality, collaborating with product, marketing and IT to deliver measurable business outcomes. Experience with enterprise websites and analytics is essential. The role focuses on metadata, page structure, internal linking and user journeys to boost organic visibility.

Qualifications

5+ years in Digital Experience, SEO, UX, Content Strategy or CRO.
Experience managing enterprise websites.
Experience conducting SEO, UX and content optimisation initiatives.
Financial Services experience advantageous.

Responsibilities

Lead SEO optimisation, including metadata, page titles, internal linking and search visibility.
Improve customer journeys, navigation, content hierarchy and conversion paths.
Conduct UX, SEO and content audits and recommend improvements.
Optimise digital content to align with customer needs and business objectives.
Drive accessibility compliance and digital content governance.
Analyse performance data and provide actionable insights and recommendations.

Skills

SEO & Technical SEO

UX & Customer Experience Design

Content Design / UX Writing

Information Architecture

Conversion Rate Optimisation

Accessibility (WCAG)

Web Analytics & Reporting

Customer Journey Mapping

Figma & Prototyping

Education

Bachelor's Degree in Physical, Mathematical, Computer and Life Sciences

Job description

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Belonging at Absa

Absa is committed to creating an inclusive workplace where everyone can thrive. We are an equal opportunity employer and welcome applications from suitably qualified individuals from diverse backgrounds. In support of our Diversity, Equity, Inclusion and Belonging (DEIB) commitments and Employment Equity objectives, preference may be given to candidates from underrepresented designated groups, including persons with disabilities. We encourage applicants who may require reasonable accommodation during the recruitment process to let us know so that appropriate support can be provided.

Job Summary

Drive the optimisation of digital experiences across web channels by improving SEO, content quality, findability, accessibility, customer journeys and conversion performance. Responsible for identifying and resolving issues that impact customer engagement and business outcomes.

Job Description

Key Responsibilities

Lead SEO optimisation, including metadata, page titles, internal linking and search visibility.
Improve customer journeys, navigation, content hierarchy and conversion paths.
Conduct UX, SEO and content audits and recommend improvements.
Optimise digital content to align with customer needs and business objectives.
Drive accessibility compliance and digital content governance.
Analyse performance data and provide actionable insights and recommendations.

Required Skills