US Tax Accountant (CPA/EA) — Complex Tax & Payroll Specialist

OpsArmy Careers; Durban; Remoto; ZAR 985.000 - 1.642.000; Tempo integral

Resumo da vaga

OpsArmy Careers is seeking an experienced US Tax Accountant to provide Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries. The role emphasizes independent investigation, clear communication, and accurate issue resolution.

You'll work with proprietary platforms and AI-assisted workflows, adapt to evolving processes, and explain complex topics to non-technical customers while maintaining meticulous documentation and customer records.

Qualificações

• Experience with US accounting and taxation.
• Ability to handle complex tax and accounting inquiries.
• Strong written and verbal English communication.
• Analytical, troubleshooting and documentation skills.

Responsabilidades

• Provide Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries.
• Investigate and resolve escalated accounting and tax tickets.
• Review and troubleshoot bookkeeping discrepancies and reconciliations.
• Explain tax and payroll topics to customers clearly.
• Document resolutions and maintain accurate records.
• Identify recurring issues and suggest workflow improvements.
• Learn and adapt to proprietary platforms and AI-assisted workflows.

Conhecimentos

US accounting

Tax knowledge

Analytical skills

English communication

Independent problem solving

Formação

CPA preferred

Enrolled Agent

Ferramentas

QuickBooks

Excel/Sheets

Zendesk

Slack

Descrição da vaga

OpsArmy Careers is seeking an experienced US Tax Accountant to provide Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries. The role emphasizes independent investigation, clear communication, and accurate issue resolution.

You'll work with proprietary platforms and AI-assisted workflows, adapt to evolving processes, and explain complex topics to non-technical customers while maintaining meticulous documentation and customer records.